Collision Production Manager

Holdings LLC; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Health Insurance

401(k) with company match

Short-Term Disability

Continuing Education

Safety Glasses provided

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking a Production Manager to lead the repair center’s daily workflow and ensure exceptional customer experiences. You will coordinate the workforce to maintain cycle times and meet delivery targets while upholding quality standards.

You will conduct daily production meetings, perform in-process and final quality checks, and address issues quickly to keep repairs on schedule. This role requires leadership and a strong customer-service mindset.

Qualifications

• High School Diploma or equivalent required.
• 3 years experience in collision repair or similar role.
• I-Car registration or pursuit toward certification is preferred.

Responsibilities

• Plan daily production schedule to maximize efficiency and meet cycle times.
• Run production meetings to communicate priorities to staff.
• Perform in-process and final quality checks before delivery to customer.
• Identify and address quality issues or delays promptly.
• Ensure vehicles are repaired on time and to quality standards.

Skills

Customer Service

Time Management

Team Leadership

Communication

Detail Orientation

Problem Solving

Vehicle Repair Knowledge

Education

High School Diploma or equivalent

Tools

I-Car Registered

Job description

Our Commitment

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our 'Greater Team' exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description

Production Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer's experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs.

• Ensure consistent execution of WOW (Wow Operating Way) plan
• Plan daily production schedule to maximize efficiency and maintain cycle time goals
• Run production meeting to communicate priorities to staff
• Perform in-process quality control checks to ensure company standards are met
• Immediately identify and address any quality issues or production delays
• Perform final quality inspection prior to delivery of the vehicle to customer
• Other duties may be assigned

The Production Manager ensures that the customers' vehicles are repaired on time, exceeding Gerber Collision's quality expectations and the customers' needs.

Education and/or Experience Required

• High School Diploma or equivalent
• Proven experience in a collision repair environment or similar role
• 3 years experience

Required Skills/Abilities

• Self Motivated and decision making skills
• Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Time Management Skills - Must be able to meet deadlines
• Give Direction in a team environment
• Ability to interpret work scope from vehicle estimates or work orders
• Customer Service Oriented and strong organizational skills
• Comprehensive knowledge of vehicle repair practices
• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy

Other Requirements

• Valid Driver's License
• Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials
• I-Car Registered (working towards Gold Class certification)

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details

$50,000-$70,000 annual plus bonus potential