Collision Parts Coordinator

Gerber Collision & Glass; Decatur (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Gerber Collision & Glass in Decatur, AL seeks a Parts Coordinator to provide an exceptional customer experience while efficiently ordering, receiving, storing, dispatching, and returning parts for each repair order. You will verify parts accuracy, maintain stock, and communicate needs to the team.

Responsibilities include entering invoices into the MIS, labeling parts by RO #, monitoring vendor invoices, and processing price changes.

Qualifications

• High School Diploma or equivalent.
• 1–3+ years of experience working with automotive parts.
• I-Car Registered (working towards Gold Class certification).

Responsibilities

• Provide exceptional customer experience while managing the parts process.
• Order, receive, store, dispatch, and return parts for each repair order.
• Verify accuracy and quality of parts received in a timely manner.
• Communicate customer requests to appropriate team members.
• Enter all parts invoices into the MIS system.
• Label and track parts by RO number and store with vehicle/schedule.
• Monitor vendor invoices and parts performance; handle price changes.
• Reconcile daily vendor invoice history and ensure proper filing.

Skills

Customer service

Organizational skills

Multi-tasking

Attention to detail

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

APU

LKQ

Job description

AL Decatur - 115020We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.Job Description:The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Communicate all customer requests and needs to appropriate team members.Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.Ensure timely parts distribution to the shop in accordance with the production schedule.Enter all parts invoices into the recommended Management Information System (MIS).Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).Ensure invoices and credit memos are posted and filed/scanned in a timely manner.Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.Education and/or Experience RequiredHigh School Diploma or equivalent1-3+ years of experience working with automotive parts (auto body parts is a bonus)Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations I-Car Registered (working towards Gold Class certification)Required Skills/AbilitiesCommunicate effectively, both verbally and in writingStrong attention to detail and a high degree of accuracy.Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressureWorking knowledge of vehicle repairs practicesManagement Information System: Summit, Repair CentreWorking Knowledge of: Mitchell, AudatexParts sourcing: Car-part, Progi, APU, LKQ B2BSolid problem-solving abilitiesAbove average computer proficiencyAbove average organizational skillsAbility to keep up and succeed in a fast-paced working environmentAbility to work well with others and achieve common goalsOther duties as assignedOther RequirementsFrequently required to bend, crouch, reach, handle toolsLift in excess of 50 lbs. of materialsPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:$15 - $22 / HourCompensation is commensurate with skill, education and experience.Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives