Collision General Manager

Caliber Collision; North Carolina; On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Benefits from day one

Weekly pay (industry comparable)

Paid vacations & holidays

Career growth opportunities

I-CAR and ASE trainings

Job summary

Caliber Collision Southport is seeking a Collision General Manager to oversee the center's operations, drive profitability, and ensure safety and quality in repair processes.

You will lead risk management, teammate development, monitor production and client metrics, and guide administrative functions while recruiting and retaining top talent across the team. This role requires strong leadership and adherence to SOPs and industry standards.

Qualifications

• 3+ years of collision management experience.
• Advanced understanding of collision estimatics.
• Experience with CCC1 and repair processes.
• Able to prioritize tasks in a fast-paced environment.
• Strong customer service for internal and external customers.

Responsibilities

• Oversee center operations, risk management, production and administration.
• Develop teammates through coaching and training.
• Monitor client metrics and financial performance.
• Recruit, retain, and lead the center team while ensuring SOP compliance.

Skills

Collision management

Repair process knowledge

Customer service

Prioritization & multi-tasking

Tools

CCC1

Job description

## Collision General ManagerApplylocations: Southport, NCtime type: Full timeposted on: Posted Todayjob requisition id: R0221568**Service Center**Southport**JOB SUMMARY****Caliber Collision** has an immediate job opening for a **Collision General Manager** to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.**BENEFITS OF JOINING CALIBER*** **Benefits from day one** When you join Caliber, you’ll become immediately eligible for medical, dental and vision* **Industry Comparable Pay** – Paid weekly* **Paid Vacation & Holidays** – Begin accruing day 1* **Career growth opportunities** – We promote from within!* **Paid Skilled Trainings and Certifications** – I-CAR and ASE**REQUIREMENTS*** 3+ years of Collision Management Experience* Must have a valid driver’s license and be eligible for coverage under our company insurance policy* Must be 21 years of age or older**ABILITIES/SKILLS/KNOWLEDGE*** Advanced understanding of Collision Estimatics* Must have prior experience with CCC1* Advance understanding and knowledge of the repair process/procedures* Be able to understand instructions – written and verbal* Can prioritize competing tasks and adapt easily to a fast-paced environment* Ability to provide personable, friendly customer service to internal and external customers* Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.**Caliber** has grown beyond 1700 centers nationwide and features a full range of automotive services, including **Caliber Collision**, one of the nation’s largest auto collision repair provider across 41 states; **Caliber Auto Glass** for glass repair and replacement, **Protech Automotive Services** for mobile diagnostic scanning and calibration, powered by hands-on experts and **Caliber Fleet Services** for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.By joining **Caliber**, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.Caliber is an Equal Opportunity Employer**Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.****Must be eligible to work in the U.S. with no restrictions.**