Collision General Manager

Caliber Collision; Benton, Northern (AR, KY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Weekly pay

Paid time off

Career growth

I-CAR & ASE training

Job summary

Caliber Collision Benton is seeking a Collision General Manager to oversee the center's operations, risk management, production, and administration. You will recruit, recognize, and retain teammates while monitoring financial performance and identifying opportunities and trends.

The role requires advance knowledge of collision estimatics, CCC1 experience, and a proven ability to manage a fast-paced center with a focus on safe, thorough, and profitable repairs within SOPs and insurer guidelines.

Qualifications

• Advanced understanding of collision estimatics and repair processes.
• Experience with CCC1 estimating software.
• Ability to interpret and follow written and verbal instructions.
• Strong prioritization and multitasking in a fast-paced shop.
• Customer service orientation for internal and external clients.
• Physical ability to perform shop duties (lifting, bending, reaching).

Responsibilities

• Oversee overall center operations, production, and risk management.
• Monitor and analyze financial performance metrics and opportunities.
• Recruit, develop, and retain skilled teammates; drive performance.
• Ensure repairs align with SOPs, insurer guidelines, and industry standards.
• Provide personable, professional service to customers and staff.

Skills

Collision Estimatics

CCC1

Repair process knowledge

Written & verbal instructions

Task prioritization

Customer service

Physical readiness

Tools

CCC1

Job description

## Collision General ManagerApplylocations: Benton - Hwy 5time type: Full timeposted on: Posted Todayjob requisition id: R0222557**Service Center**Benton - Hwy 5**JOB SUMMARY****Caliber Collision** has an immediate job opening for a **Collision General Manager** to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.**BENEFITS OF JOINING CALIBER*** **Benefits from day one** When you join Caliber, you’ll become immediately eligible for medical, dental and vision* **Industry Comparable Pay** – Paid weekly* **Paid Vacation & Holidays** – Begin accruing day 1* **Career growth opportunities** – We promote from within!* **Paid Skilled Trainings and Certifications** – I-CAR and ASE**REQUIREMENTS*** 3+ years of Collision Management Experience* Must have a valid driver’s license and be eligible for coverage under our company insurance policy* Must be 21 years of age or older**ABILITIES/SKILLS/KNOWLEDGE*** Advanced understanding of Collision Estimatics* Must have prior experience with CCC1* Advance understanding and knowledge of the repair process/procedures* Be able to understand instructions – written and verbal* Can prioritize competing tasks and adapt easily to a fast-paced environment* Ability to provide personable, friendly customer service to internal and external customers* Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.**Caliber** has grown beyond 1700 centers nationwide and features a full range of automotive services, including **Caliber Collision**, one of the nation’s largest auto collision repair provider across 41 states; **Caliber Auto Glass** for glass repair and replacement, **Protech Automotive Services** for mobile diagnostic scanning and calibration, powered by hands-on experts and **Caliber Fleet Services** for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber’s more than 30,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day.By joining **Caliber**, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.Caliber is an Equal Opportunity Employer**Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.****Must be eligible to work in the U.S. with no restrictions.**