Collision General Manager

Gerber Collision & Glass; Illinois; On-site; USD 80,000 - 105,000; Full time

Job summary

A leading collision repair company is seeking a Collision General Manager to oversee daily operations and ensure exceptional customer experiences. The role involves managing budgets, staff performance, and maintaining high standards of safety and professionalism. Ideal candidates will have proven leadership experience and strong communication skills.

Benefits

Paid Time Off

Health, dental, vision insurance

401(k) with company match

Disability and life insurance

Continuing education

Uniform stipend

Qualifications

• Proven leadership in a collision repair or similar environment.

Responsibilities

• Manage daily operations of the Collision Center.
• Ensure execution of the WOW plan and meet KPIs.
• Conduct performance reviews and staff training.

Skills

Attention to detail

Communication

Coaching

Motivation

Education

Post-secondary education or equivalent experience

Job description

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Company: Gerber Collision & Glass

Welcome to Gerber Collision & Glass

Gerber Collision & Glass is one of the largest collision repair companies in North America, with over $2 billion in sales, more than 800 locations, and a team of over 10,000 dedicated members across the US and Canada. We are passionate about delivering exceptional customer experiences and being the best in the industry.

We invite you to join our growing team. Gerber offers a great environment to launch and develop your career, with endless growth opportunities. We value diversity and are committed to an inclusive workplace, welcoming applicants from all backgrounds and abilities.

Job Description

The General Manager is responsible for providing an exceptional customer experience while managing the daily operations of the Collision Center. This includes meeting KPIs, coaching staff, and ensuring high standards of professionalism and safety. The role requires leading by example and maintaining a focus on quality and customer satisfaction.

Key Responsibilities

• Ensure execution of the WOW (Wow Operating Way) plan.
• Manage the annual and monthly budgets of the collision center.
• Forecast and monitor sales, profit, and expenses.
• Conduct performance reviews and staff training.
• Maintain cleanliness and safety standards in the facility.
• Oversee shop equipment maintenance and safety protocols.
• Lead repair operations and coordinate production meetings.
• Manage estimates, store capacity, and staff performance.
• Participate in safety and management meetings, and training sessions.
• Monitor CSI performance and follow up promptly.

Qualifications

• Post-secondary education or equivalent experience.
• Proven leadership in a collision repair or similar environment.

Skills and Abilities

• Attention to detail and accuracy.
• Excellent communication skills.
• Effective coaching and motivation skills.

Benefits

• Paid Time Off, holidays, and parental leave.
• Health, dental, vision insurance from day one.
• 401(k) with company match.
• Disability and life insurance.
• Continuing education and safety glasses.
• Uniform stipend and more.

Gerber Collision & Glass is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation

$80,000 - $105,000 per year