Collision Estimator Trainee: Hands-On Auto Body Career

Caliber Collision; Newport News (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Career growth

Overtime eligibility

Job summary

Caliber Collision in Newport News, VA is hiring a Collision Estimator Trainee to support the estimating team and greet customers in person or by phone. You will assist with drop-offs, vehicle mapping, photos, and paperwork while learning our standard procedures.

This role emphasizes hands-on training, customer service, and teamwork in a fast-paced shop. The ideal candidate has 2+ years in customer-facing roles, a valid driver's license, and a willingness to grow into a full estimator position.

Qualifications

• 2+ years of customer-facing experience.
• Must have a valid driver’s license.
• Must be 21 years of age or older.

Responsibilities

• Greet customers in person or by phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping and photographing vehicles.
• Arrange customer transportation and prepare paperwork.
• Perform active customer deliveries while communicating with customers, teammates and vendors.
• Adhere to Caliber’s SOPs and insurance partner guidelines.

Skills

Customer service

Sales experience

Job description

Caliber Collision in Newport News, VA is hiring a Collision Estimator Trainee to support the estimating team and greet customers in person or by phone. You will assist with drop-offs, vehicle mapping, photos, and paperwork while learning our standard procedures.

This role emphasizes hands-on training, customer service, and teamwork in a fast-paced shop. The ideal candidate has 2+ years in customer-facing roles, a valid driver's license, and a willingness to grow into a full estimator position.