Collision Estimator Trainee

Caliber Collision; Hampton (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits from day one: medical, dental

Overtime pay weekly

Paid vacation & holidays

Career growth opportunities

Job summary

Caliber Collision Hampton is seeking a Collision Estimator Trainee to greet customers, assess needs and guide them through the repair process at our service center. You will support Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, and coordinating customer transportation.

This entry‑level role emphasizes learning the collision industry with hands‑on experience in a production shop, while delivering world class service and adhering to SOPs.

Qualifications

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

Responsibilities

• Greet customers in person or by phone and determine their needs
• Assist Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles
• Arrange customer transportation and prepare paperwork
• Communicate with customers, clients, teammates and vendors to ensure correct repairs

Skills

Customer facing experience

Sales experience

Excellent communication

Job description

Service Center

Hampton

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Estimator Trainee to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING CALIBER

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• A career for life: You'll gain hands-on experience within a production shop.

REQUIREMENTS:

• 2+ years of customer facing experience; sales experience a plus
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older

ABILITIES/SKILLS/KNOWLEDGE

• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Passion for learning the collision industry
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Must be able to provide personable, friendly "World Class" customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.