Collision Estimator

Gerber Collision & Glass; Winter Haven (FL); On-site; USD 49,000 - 70,000; Full time

Job summary

The Boyd Group in Winter Haven, FL is seeking an experienced estimator to join our team. You’ll handle CCC1 Estimating System work, guide customers through collision repairs, and ensure compliance with insurance programs.

Salary ranges from $49,000 to $70,000 per year with performance bonuses. A high school diploma and valid driver's license are required; I-CAR training is encouraged.

Qualifications

• Must have experience with CCC1 Estimating System.
• Preferred experience with Geico and State Farm and/or Progressive.
• Must have knowledge of Collision Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update all customer interactions with pertinent details.
• Guide customers through the repair process with accurate information.
• Ensure compliance with insurance client requirements and DRP processes.
• Participate in production walks and team training as required.
• Support teammates and maintain professional customer communication.
• Address customer requests with timely responses.

Skills

Customer service

Attention to detail

Communication

Education

High School Diploma or equivalent

Tools

CCC1 Estimating System

Job description

FL Eagle Lake - 123134 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

Job Description: *** Please Note: Experience with the CCC1 Estimating System is a Requirement of this Position! ***

Key Job Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Ways regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily “production walks” with the Management Team, as required
• Support all team members when required
• Participate in monthly Health & Safety and staff meeting (if required)
• Attend training, information sessions and workshops recommended by Store Manager

Minimum Education and/or Experience Required for the Job

• Must have experience with CCC1 Estimating System experience
• Preferred experience with Geico and State Farm and/or Progressive, a plus.
• Must have knowledge of Collision Repairs and OE Guidelines
• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Required Knowledge, Skills, & Abilities
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Compensation Details

Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan.

Estimated $49,000 - $70,000 / Year

In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater.

Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.

At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.