Collision Center Estimator - Northside Lexus

Gulf States Financial Services, Inc.; Spring (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

On-the-Job Training

Competitive Pay Plans

Clean Work Environment

Stellar Reputation

Vacation & Holiday Pay

Medical, Dental & Prescription Plans

Life & Disability Insurance

401(k) Employer Match

Employee Assistance Program

Tuition Assistance

Voluntary Benefits

Job summary

Northside Lexus in Spring, TX, seeks an Experienced Collision Center Estimator to prepare honest, accurate damage estimates and oversee repair timelines. You will inspect vehicles and monitor costs, labor, and materials while ensuring quality and customer satisfaction.

Strong communication and professional appearance are essential. Preference given to candidates with estimator or customer service background.

Qualifications

• Experience as an estimator or in a customer service role is preferred.
• Customer service oriented and professional in appearance and conduct.
• Must communicate clearly and effectively in English.

Responsibilities

• Prepare honest, accurate and complete damage estimates for customers.
• Inspect damaged vehicles using standard written procedures.
• Estimate repair costs and the anticipated time needed to complete them.
• Monitor repairs as they are made and track costs, labor and materials.
• Ensure that all work meets quality standards.
• Provide exceptional customer service and follow-up.
• Coordinate and communicate actions within the dealership and the collision center.

Skills

Customer service mindset

Communication skills

Time management

Organization

Professional appearance

Education

High school diploma or GED

Tools

Phone systems

Computers

Job description

Experienced Collision Center Estimator – Northside Lexus

Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way.

Prior experience as an estimator or in a customer service role is preferred.

Job Responsibilities

• Prepare honest, accurate and complete damage estimates for customers
• Inspect damaged vehicles thoroughly using standard written procedures
• Estimate repair costs and the anticipated time needed to complete them
• Monitor repairs as they are made and track costs, labor and materials
• Ensure that all work meets quality standards
• Provide exceptional customer service and follow-up
• Coordinate and communicate actions within the dealership and the collision center

Qualifications and Professional Attributes

• Demonstrated ability to work professionally and courteously with customers
• A people-focused mindset and a passion for providing great customer service
• Proficiency with multiline phone systems and computers
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Must be able to communicate clearly and effectively in English

Education and/or Experience

High school diploma or GED

Customer service experience is a plus

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

What We Offer:

• Comprehensive On-The-Job Training and Opportunity for Advancement
• Competitive Pay Plans
• Clean Work Environment
• A Well-Established Company and Stellar Reputation
• Vacation and HolidayPay
• Excellent Medical, Dental and Prescription Drug Plans
• Life and Disability Insurance
• 401(k) Investment Plan with Employer Match
• Employee Assistance Program
• Tuition Assistance
• Voluntary Benefits and much more!

About Our Dealership

Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. With our recent business growth we are in need of quality individuals to staff our dealership needs. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Check us out on Social Media:

Northside Lexus Facebook

Northside Lexus Instagram

*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.