Collision Center Estimator - Northside Lexus

The Friedkin Group; Spring (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

On-the-job training

Competitive pay plans

Vacation and holiday pay

Excellent medical, dental and Rx plans

Life and disability insurance

401(k) with employer match

Employee assistance program

Tuition assistance

Job summary

Northside Lexus, part of The Friedkin Group, is seeking an Experienced Collision Center Estimator to accurately prepare damage estimates and ensure repairs are delivered as promised.

You will inspect vehicles, estimate repair costs and times, monitor progress, and provide excellent customer service in a fast-paced environment. A high school diploma or GED is required; prior estimator or customer service experience is preferred.

Qualifications

• High school diploma or GED required.
• Prior estimator or customer service experience preferred.
• Ability to communicate clearly and professionally with customers.

Responsibilities

• Prepare honest, accurate and complete damage estimates for customers.
• Inspect damaged vehicles thoroughly using standard written procedures.
• Estimate repair costs and the anticipated time needed to complete them.
• Monitor repairs as they are made and track costs, labor and materials.
• Ensure that all work meets quality standards.
• Provide exceptional customer service and follow-up.
• Coordinate and communicate actions within the dealership and the collision center.

Skills

Customer service

Multiline phone systems

Computer proficiency

Time management

Professional appearance

Clear English communication

Education

High school diploma or GED

Job description

Experienced Collision Center Estimator - Northside Lexus

Accuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to ensure that repairs are estimated properly and delivered as promised. Our goal is to always exceed expectations, and we need estimators who feel the same way.

Prior experience as an estimator or in a customer service role is preferred.

Job Responsibilities

• Prepare honest, accurate and complete damage estimates for customers
• Inspect damaged vehicles thoroughly using standard written procedures
• Estimate repair costs and the anticipated time needed to complete them
• Monitor repairs as they are made and track costs, labor and materials
• Ensure that all work meets quality standards
• Provide exceptional customer service and follow-up
• Coordinate and communicate actions within the dealership and the collision center

Qualificationsand Professional Attributes

• Demonstrated ability to work professionally and courteously with customers
• A people-focused mindset and a passion for providing great customer service
• Proficiency with multiline phone systems and computers
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Must be able to communicate clearly and effectively in English

Education and/or Experience

High school diploma or GED

Customer service experience is a plus

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

What We Offer:

• Comprehensive On-The-Job Training and Opportunity for Advancement
• Competitive Pay Plans
• Clean Work Environment
• A Well-Established Company and Stellar Reputation
• Vacation and HolidayPay
• Excellent Medical, Dental and Prescription Drug Plans
• Life and Disability Insurance
• 401(k) Investment Plan with Employer Match
• Employee Assistance Program
• Tuition Assistance
• Voluntary Benefits and much more!

About Our Dealership

Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. With our recent business growth we are in need of quality individuals to staff our dealership needs. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Check us out on Social Media :

Northside Lexus Facebook

Northside Lexus Instagram

*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.