COLLISION CENTER ESTIMATOR

Serpentini Chevrolet; Willoughby Hills (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation package

Professional development and training opportunities

Supportive work environment

Employee discounts on automotive services

Sign on Bonus

Paid time off

401K plan

Job summary

Serpentini Chevrolet in Willoughby Hills, OH is looking for a Collision Center Estimator to join their dedicated team. In this role, you will assess vehicle damage and prepare repair estimates while providing excellent customer service. Offering competitive compensation ranging from $60,000 to $100,000 per year based on experience, along with benefits including professional development opportunities, employee discounts, and a 401K plan. Join us in delivering exceptional service and quality in the automotive industry.

Qualifications

• Previous experience as a Collision Center Estimator or similar role required.
• Strong attention to detail and technical knowledge of vehicle repair processes.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Assess vehicle damage thoroughly and prepare detailed repair estimates.
• Communicate effectively with customers, insurance adjusters, and repair technicians.
• Maintain up-to-date knowledge of industry repair procedures and standards.
• Ensure timely and accurate documentation of estimates and repair progress.
• Collaborate with other departments to enhance service quality and efficiency.
• Quality check the final repairs to maintain customer satisfaction.

Skills

Attention to detail

Communication skills

Customer service skills

Technical knowledge of vehicle repair processes

Ability to work in a fast-paced environment

Tools

CCC One estimating software

Job description

Collision Center Estimator

Join Serpentini Collision Center as a vital part of our team in WILLOUGHBY HILLS, OH. In this role, you will utilize your expertise to assess vehicle damage and prepare accurate repair estimates for multiple DRP's, ensuring excellent customer service and efficient workflow within our Collision Center.

Compensation - $60,000 - $100,000 per year based on experience.

Responsibilities

• Assess vehicle damage thoroughly and prepare detailed repair estimates.
• Communicate effectively with customers, insurance adjusters, and repair technicians.
• Maintain up-to-date knowledge of industry repair procedures and standards.
• Ensure timely and accurate documentation of estimates and repair progress.
• Collaborate with other departments to enhance service quality and efficiency.
• Quality check the final repairs to maintain customer satisfaction.

Requirements

• Previous experience as a Collision Center Estimator or similar role required.
• Strong attention to detail and technical knowledge of vehicle repair processes.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Familiarity with CCC One estimating software.

Benefits

• Competitive compensation package.
• Opportunities for professional development and training including I-Car.
• Supportive and team-oriented work environment.
• Employee discounts on automotive services.
• Sign on Bonus.
• Paid time off.
• 401K plan.

About The Company

Serpentini Automotive Group is a leading automotive group committed to delivering exceptional service and quality to our customers. Located in WILLOUGHBY HILLS, OH, we pride ourselves on a collaborative work environment and a dedication to excellence in the automotive industry.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.