College Success Coach

Commonwealth of VA Careers; Wise (VA); On-site; USD 46,000 - 48,000; Full time

Job summary

Mountain Empire Community College invites applications for a College Success Coach in Wise, VA. The role supports students with individualized academic plans, supports financial aid processes, and connects learners to tutoring and resources to promote timely program completion.

The position is full-time, nonexempt, with a hiring range of $45,739 to $47,500 annually. A bachelor's degree in education, psychology, counseling, or a related field is required, with preference for experience in student

Qualifications

• Bachelor's degree in education, psychology, counseling, or related field.
• Experience in counseling, academic coaching, advising, or student services.
• Must possess a current driver's license.
• Ability to work with underserved populations to support educational success.
• Strong written and verbal communication skills.

Responsibilities

• Support students in developing individualized academic plans.
• Assist with financial aid applications and scholarships.
• Identify academic needs and link to tutoring or learning resources.
• Maintain regular communication with students in the target population.
• Coordinate with faculty and student services to access resources for completion.

Skills

Interpersonal skills

Academic planning

Counseling knowledge

Problem solving

Communication skills

Team collaboration

Presentations

Student support

Risk factors awareness

Underserved populations understanding

Education

Bachelor’s degree in education, psychology, counseling, or related field

Master’s degree in counseling, education, psychology, or related field

Tools

Microsoft Office

Job description

Title: College Success Coach

Agency: Mountain Empire Community College

Location: Wise - 195

FLSA: Nonexempt

Hiring Range: $45,739 - $47,500

Full Time or Part Time: Full Time

Additional Detail

Job Description

Mountain Empire Community College is a comprehensive two-year college serving residents of Lee, Scott, Wise, and Dickenson counties, and the City of Norton. MECC is one of twenty-three colleges in the Virginia Community College System and operates under policies established by the State Board for Community Colleges and the Local Advisory Board. The College is financed primarily with state funds, supplemented by contributions from the local jurisdictions.

The Center for Student Outreach and Success (CSOS), a division of Student Services, is designed to ensure students have access to the services they need to be successful at MECC. The C-SOS serves as a one-stop shop on campus assisting students with the academic process and ensuring they are referred to the appropriate services needed. The SOS Center encourages students to walk in with any questions they may have. The staff in the SOS Center are trained to refer students to the appropriate offices or assist the student if appropriate. The SOS Center is comprised of the College Success Coach Initiative. The CSCI Program's primary focus is to serve their cohort students with one-on-one case management services to address barriers to success. When appropriate, the CSCI staff will assist students with referrals and provide backup advising services when faculty/Student Services staff are not available.

The College Success Coach is responsible for working with students to support and enhance their success in college. The college success coach will assist students in developing individualized academic plans, applying for financial aid and scholarships, identifying academic needs and linking to tutoring or other learning support resources, and providing follow up when risk factors such as poor attendance or low grades are evident. The College Success Coach will communicate with students in the target population on a regular basis and engage them in person individually and/or in small groups. College success coaches will communicate with college faculty and coordinate with student services personnel regarding students in the target population to ensure that they have access to college resources and support that will lead to completion of their academic program. College Success Coaches will capture appropriate data on student communications, interactions, and success strategies in order to strengthen the college’s use of College Success Coaches.

This position is designated as a restricted position in accordance with Department of Human Resource Management (DHRM) Policy 2.20. A restricted position is one that is funded, in whole or in part (minimum of 10%), by non-continuous or non-recurring funding sources such as grants, contracts, donations, auxiliary revenues, or other time-limited funding streams.

As a result, the continued availability of this position is dependent upon the continuation of the identified funding source(s). Should such funding be reduced, modified, or discontinued, the position and therefore employment in this role may be subject to change or elimination in accordance with applicable state and institutional policies.

Employees serving in restricted positions are generally afforded the same terms and conditions of employment as other classified employees; however, certain provisions such as layoff sequencing and eligibility for placement rights or severance benefits may differ based on the nature and continuity of funding.

By accepting or continuing in this position, the employee acknowledges and understands the restricted status of the role and the potential implications associated with its funding source.

Minimum Qualifications

KSAs needed to be successful in the position

• Strong interpersonal skills to help engage, provide support to, and motivate students.
• Ability to develop individualized academic plans with students that will lead to program completion.
• Knowledge of and links to financial aid and scholarship information available through the college.
• Academic and career counseling skills.
• Effective problem-solving skills.
• Knowledge of the specific needs of underserved populations in order to attain educational success.
• Ability to work with students with identified risk factors for academic success.
• Ability to work with college faculty and staff in support of student success.
• Demonstrates excellent written and verbal communication skills throughout the application packet and selection process.
• Proficient in the use of Microsoft Office.
• Strong presentation and facilitation skills.

Minimum Required Qualifications

• A bachelor's degree in education, psychology, counseling, or a related field.
• Work experience in counseling or academic coaching, advising, or within the Division of Student Services/Affairs.
• Must possess a current driver's license.

Additional Considerations

• Master's degree in a related field such as counseling, education, psychology, or a related field.
• Experience working with students in a Community College setting.