Collector - Patient Accounts REMOTE (Houston Based)

Houston Eye Associates; Houston (TX); Remote; USD 45,000 - 55,000; Full time

Job summary

Houston Eye Associates is seeking a Collector - Patient Accounts, responsible for managing the collection process for medical billing. This entry-level position involves following up on unpaid claims, negotiating payment plans, and maintaining financial records in a dynamic medical office environment. Candidates should have a high school diploma and experience in a medical setting is preferred.

Benefits

Continuing Education including JCAHPO & ABOC

Holidays & Paid Time Off

Superior Benefits Package including Medical and Dental

401(K) with company match

Free Life Insurance & LTD

Eye Care Benefits & Optical Discounts

Qualifications

• Minimum 1 year of collections experience in a medical office setting preferred.
• Experience in ophthalmology is a plus.
• Effective communication skills are essential.

Responsibilities

• Oversee follow-up and collection processes from third-party payers and self-pay accounts.
• Monitor insurance claims and resolve unpaid claims in a timely manner.
• Negotiate payment plans on self-pay accounts.

Skills

Collections

Communication

Problem Solving

Education

High School Diploma or GED equivalent

Job description

Collector - Patient Accounts REMOTE (Houston Based)

Join to apply for the Collector - Patient Accounts REMOTE (Houston Based) role at Houston Eye Associates

Collector - Patient Accounts REMOTE (Houston Based)

2 days ago Be among the first 25 applicants

Join to apply for the Collector - Patient Accounts REMOTE (Houston Based) role at Houston Eye Associates

LOCATION: 2855 Gramercy St. Houston, TX 77025 This is a Houston-based remote position with the option to work in office if preferred.

Position Summary

Contributes to the organization by overseeing all functions of the business office operations by completing the follow-up and collection process from third party payers and self-pay accounts to enhance cash flow and obtain associated reimbursement based on established contracts. Responsible for working high-cost drug report for retina physicians.

Essential Duties & Responsibilities

Performs follow up activities in a timely manner on all accounts to ensure prompt payment.

Maintains daily queue on desktop.

Identifies coding or billing problems from EOBs and work to correct the errors in a timely manner.

Monitors insurance claims by running appropriate reports and contacting insurance companies and/or patients to resolve claims that are not paid in a timely manner.

Prepares accounts for rebilling and for filing secondary insurance; sends to carrier with necessary documents, as needed.

Completes filing and follow-up on insurance denials with coder and physicians to obtain reimbursement.

Handles patient and insurance inquiries.

Updates the patient account record to identify actions taken on the account.

Updates systems and re-files claims, as required.

Assigns Bad Debt accounts to Collection Agency as approved by Revenue Cycle Manager.

Acts as a liaison in collection of third-party accounts, as assigned.

Completes the reconciliation of accounts that are turned over to outside agencies.

Notifies Revenue Cycle Manager of contractual issues that are contrary or inconsistent with contract language.

Negotiates payment plans on self-pay accounts with the approval of Revenue Cycle Manager.

Responsible for achieving and maintaining accounts receivable days at the established goal.

Responsible for the reduction and maintenance of bad debt at the established goal.

Performs weekly and monthly reviews and turnovers of aged accounts to an outside collection agency for 1st placements and bad debt, as determined through facility processes.

Follows guidelines that include initial follow-up/first contact at 30 days for insurance claims and subsequent follow-up every 14 days.

Answers telephones.

Attends required meetings and participates in committees, as requested.

Other duties as assigned based on business operational needs.

We Proudly Offer

• Continuing Education including JCAHPO & ABOC
• Holidays & Paid Time Off
• Bereavement Leave
• Superior Benefits Package:
• Medical
• Dental
• 401(K)
• Free Life Insurance & LTD
• Eye Care Benefits & Optical Discounts
  

Equal Opportunity Employer M/F/H/V

COMPETENCIES

EDUCATION High School Diploma or GED equivalent.

CERTIFICATIONS & LICENSES Not applicable

EXPERIENCE Minimum (1) years of collections experience in a medical office setting. (i.e. ambulatory surgery center, hospital, doctors office) Ophthalmology experience preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Medical Practices

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