Collector Part-Time

MedSrv; Chattanooga (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

North American Credit Services in the healthcare revenue cycle sector seeks a Collection Representative to join our growing team. You’ll review information from various sources, monitor delinquent accounts, and initiate collection actions while upholding integrity and compassion.

Ideal candidates have a high school diploma, at least one year of experience or training, and familiarity with office and medical billing software.

Qualifications

• High school diploma or equivalent.
• At least one year of experience and/or training in collections.
• Knowledge of office software and medical billing software.

Responsibilities

• Monitors the status of delinquent accounts.
• Initiates collection actions by notifying account holders and cosigners of delinquent status.
• Records payments made to the customer’s account.
• Investigates disputed balances; corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance.
• Ensures the security of customer files and delinquent account reports.
• Performs other related duties as required.

Education

High school diploma or equivalent

Tools

Office software

Medical billing software

Job description

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management and Collections. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. North American Credit Services is the difference in Revenue Cycle Management and Collections.

Position Overview

We’re looking for a Collection Representative to join our growing team. This associate will receive, and review information received from various sources.If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the NACS team and be part of a company committed to excellence in Revenue Cycle Management and Collection.

What You’ll Do

• Monitors the status of delinquent accounts.
• Initiates collection actions by notifying account holders and cosigners of delinquent status.
• Records payments made to the customer’s account.
• Investigates disputed balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance.
• Ensures the security of customer files and delinquent account reports.
• Performs other related duties as required.

What We’re Looking For

• High school diploma or equivalent
• A minimum of one year experience and/or training; or equivalent combination or education and experience required.
• Knowledge of office software and medical billing software.

Physical Requirements

• Able to work at a computer for extended periods.
• Occasionally lift up to 15 lbs.

Why Join Us?

• Work with a team that valuesfaith, integrity, and compassion.
• Supportive, inclusive, and casual work environment.
• Training and development to help you grow.

Ready to make a difference in healthcare?