Collector II

Oregon Community Credit Union; Eugene (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

Oregon Community Credit Union is seeking a Collector to assist team members and members with collections. This remote role requires strong organizational skills and extensive knowledge of lending functions. With a comprehensive benefits package and competitive hourly pay, this is an excellent opportunity for qualified candidates residing in Oregon, Washington, or Idaho.

Benefits

Low-cost medical, dental, and vision insurance

401(k) retirement plan with employer match

Paid time off plus 12 paid holidays

Tuition reimbursement for eligible education and training

Company-paid long-term disability

Qualifications

• Minimum of two years of experience in a similar role.
• Familiarity with collections processes and lending functions.
• Extensive knowledge of bankruptcy, credit reporting, and automated clearing house (ACH) setup.

Responsibilities

• Manage delinquent accounts and contact members to resolve outstanding balances.
• Provide support regarding collections to other OCCU team members.
• Work to recover funds while maintaining positive member relationships.

Skills

Organizational skills

Attention to detail

Tools

Microsoft Office

Job description

Career Opportunities with Oregon Community Credit Union

Careers At Oregon Community Credit Union

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OCCU, a member-owned credit union based in Eugene, Oregon, is guided by its vision to Enrich Lives. This vision shapes every action, aligning the team with a greater sense of purpose. With each interaction, OCCU strives to positively impact individuals and communities. The values of tenacity, humility, and big-heartedness are central to OCCU's commitment to prioritizing members.

This position is remote. Individuals must reside in Oregon, Washington, or Idaho as a condition of employment. Work is conducted from a home office, necessitating a quiet, secure space with minimal noise and a reliable, fast hard-wired internet connection for seamless communication and productivity.

The starting pay ranges from $25.00 to $30.00 per hour. Additionally, bilingual candidates who pass a standardized test will receive an extra $2 per hour.

Collectors assist other OCCU team members and members by providing support regarding collections. They manage delinquent accounts, contact members to resolve outstanding balances, and work to recover funds while maintaining positive member relationships.

Qualifications for this role include a minimum of two years of experience in a similar position, familiarity with collections processes, and strong organizational skills and attention to detail. Candidates must demonstrate extensive knowledge of lending functions, including bankruptcy, collateral protection insurance (CPI), titles, credit reporting, GAP, mechanical breakdown insurance (MBI), debt protection, repossessions, account/loan maintenance, deceased member accounts, straw loans, and automated clearing house (ACH) setup. Proficiency in Microsoft Office programs is essential.

OCCU offers a comprehensive compensation and benefits package, including low-cost medical, dental, and vision insurance, a 401(k)-retirement plan with employer match, paid time off in addition to 12 paid holidays, tuition reimbursement for eligible education and training, and company-paid long-term disability.

OCCU is an Equal Opportunity Employer, and qualified candidates are encouraged to apply online by submitting their resume and cover letter detailing their qualifications and experience.