Collector - Full Time Days

Valley Pres; California; On-site; USD 34,440 - 44,083; Full time

Job summary

Valley Presbyterian Hospital is seeking a Collector to manage patient accounts from billing through resolution, ensuring timely follow-up and accurate reimbursement.

Join a revenue cycle team that drives financial performance and payer relationships. The role emphasizes detail orientation and collaboration across departments to resolve payment issues and optimize cash flow.

Qualifications

• 1+ year hospital collections experience across commercial, managed care, Medicare, Medi-Cal, or workers’ comp.
• Strong understanding of UB04 billing and medical claims processes.
• Knowledge of CPT, HCPCS, ICD-10 codes, and revenue cycle workflows.
• Experience interpreting payer contracts and processing adjustments.
• Proficiency in Excel and working with spreadsheets.

Responsibilities

• Manage assigned accounts from billing through final resolution or agency referral.
• Follow up on claims and ensure timely payment collection.
• Review accounts for outstanding balances, credits, and discrepancies.
• Process contractual adjustments and write-offs in accordance with guidelines.
• Submit claims documentation including appeals, rebills, EOBs, and medical records.
• Communicate with payers, patients, and internal teams to resolve payment issues.
• Interpret payer contracts, LOAs, and billing requirements.
• Maintain accurate documentation and account notes.
• Identify and escalate denial trends, billing issues, and workflow gaps.
• Participate in payer calls, team meetings, and process improvement efforts.

Job description

Pay or shift range: $25 USD to $32.08 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Description

Collector (Hospital Billing & Collections)

Valley Presbyterian Hospital

Drive Revenue Integrity & Resolution

At Valley Presbyterian Hospital, our revenue cycle team plays a critical role in keeping operations running. We’re looking for a detail‑oriented Collector to manage patient accounts from billing through resolution while ensuring timely follow‑up, accurate reimbursement, and strong payer relationships.

What You’ll Do

• Manage assigned accounts from billing through final resolution or agency referral
• Follow up on claims and ensure timely payment collection
• Review accounts for outstanding balances, credits, and discrepancies
• Process contractual adjustments and write‑offs in accordance with guidelines
• Submit claims documentation including appeals, rebills, EOBs, and medical records
• Communicate with payers, patients, and internal teams to resolve payment issues
• Interpret payer contracts, LOAs, and billing requirements
• Maintain accurate documentation and account notes
• Identify and escalate denial trends, billing issues, and workflow gaps
• Participate in payer calls, team meetings, and process improvement efforts

What You Bring

• 1+ year hospital collections experience (Commercial, Managed Care, Medicare, Medi‑Cal, or Workers’ Comp)
• Strong understanding of UB04 billing and medical claims processes
• Knowledge of CPT, HCPCS, ICD‑10 codes, and revenue cycle workflows
• Experience interpreting payer contracts and processing adjustments
• Proficiency in Excel and working with spreadsheets
• Strong analytical, organizational, and communication skills
• Ability to manage multiple accounts and meet deadlines in a fast‑paced environment

Requirements

• High school diploma or equivalent
• Ability to obtain LA City Fire Card within 30 days

Why VPH

• Mission‑driven healthcare organization
• High‑impact role within revenue cycle operations
• Collaborative and team‑oriented environment
• Opportunity to build expertise across multiple payer types

Apply today to help drive accurate reimbursement and financial performance at VPH.

Equal Opportunity Employer

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