Collector, Drug & BA Testing - (PRN) - ExamOne/Miami Lakes, FL area

QUEST DIAGNOSTICS INC; Town of Florida (NY); Remote; USD 10,000 - 60,000; Part time

Job summary

A national health services provider is seeking a Mobile Examiner to ensure accurate specimen collection and provide field coverage. Ideal candidates should have one year of phlebotomy experience, a valid driver's license, and excellent communication skills. Responsibilities include conducting mobile exams, maintaining quality standards, and providing customer service. This position offers flexibility and opportunities for professional development.

Benefits

401(k) with company match up to 5%

Paid health time

Management support and training opportunities

Recognition program for employee appreciation

Qualifications

• Minimum 100 documented successful blood draws required.
• Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.

Responsibilities

• Ensure all specimens are collected accurately and on time.
• Conduct in-center exams and mobile exams.
• Transport specimens and maintain records.

Skills

Excellent interpersonal and communication skills

Basic computer skills in Microsoft Office

Ability to multitask

Good organization

Education

High School Diploma or Equivalent

Phlebotomy or Medical Assistant certification

Job description

Overview

Collector, Drug & BA Testing - (PRN) - ExamOne/Miami Lakes, FL area

What we do: Quest Diagnostics helps people understand health risks and take initiative. This role involves obtaining medical information directly from patients, which may include performing personal history interviews by phone, collecting samples, or providing on-site health coaching. You’ll play a key role in helping individuals make informed health decisions quickly and confidently.

"Working at Quest gives me the flexibility I need to maintain a great work/home life balance. I can create my own schedule and define my own territory, working independently but still feeling very much like a team player. The support I have received over the past 14 years has been fantastic and has made my work experience very enjoyable."

Success profile

What makes a successful candidate? See if you have what it takes.

• Adaptable
• Flexible
• Organized
• Responsible

Job details

• Category: Per Diem and On Call
• Location: Miami Lakes, Florida
• Job function: Operations
• Job family: Per Diem Examiner
• Shift: Day
• Employee type: On-Call
• Work mode: Remote

Job Description

Category: Per Diem and On Call
Location: Miami Lakes, Florida
Job function: Operations
Job family: Per Diem Examiner
Shift: Day
Employee type: On-Call
Work mode: Remote

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner’s primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, and perform all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.

Responsibilities

• Ensures all specimens are collected accurately and on time.
  • Collects specimens according to established procedures.
  • Conducts in-center exams and mobile exams, including taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
  • Responsible for completing application packets and other paperwork accurately.
  • Label, centrifuge and split specimens as required by test order.
  • Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends.
  • Package specimens for transport and ship to lab indicated on work orders.
• Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
  • Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
  • Submits original paperwork to destination.
  • Provides customer service to clients.
• Follows current Examiner’s Manual.
  • Reads, understands and complies with departmental policies, protocols and procedures: (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
  • Maintains all appropriate Phlebotomy logs.
  • Maintains error rate of no more than 3%.
  • Confirms exams with clients day before appointment and status the case at time of confirmation.
  • Correct non-applicant errors within a 24 hour timeframe.
  • Submits accurate time and travel logs as directed by management and on time.
  • Submits accurate expense forms, if applicable, on the required day.
  • Properly clock in and out for work assignments.
  • Provides travel logs when applicable.
• Demonstrates organizational commitment.
  • Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
  • Wear company-issued identification badge at all times during work assignments.
  • Reports on time to work, following attendance guidelines.
  • Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
  • Communicates appropriately with customers, agents, applicants, coworkers and the general public.
  • Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
  • Remains polite and courteous at all times.
• Additional responsibilities required of Mobile Examiner.
  • Ensures facilities or work areas are neat, clean and in good repair; notifies Manager or Supervisor of required repairs and maintenance; disposes of biohazard containers when scheduled.
  • Assists with periodic inventory counts, reports shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed.
  • Provides supply orders as specified by Branch Manager.
  • Works effectively with staff to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOPs; advises Manager or Supervisor of any issues.
  • Performs other department-related clerical duties when assigned.
  • Answers phone and dispatches calls when assigned.
  • Participates on teams and special projects when asked.
  • Assists Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
  • With direction from Manager or Supervisor, mentors and supports new employees on department protocols, practices and procedures.
  • Assists with distribution of technical information to the work group.
  • Flexible travel (up to 25-mile radius) and flexible work hours. Maintains dates of availability and unavailable dates in Examview.
• All other duties as assigned, within scope of the position.
• Required use of company iPad or specified electronic device.

Qualifications:

Required Work Experience:

• Minimum 100 documented successful blood draws required.
• Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.

Preferred Work Experience:

Urine or hair follicle collection and EKG experience preferred.

Physical and Mental Requirements:

• Sitting for periods of time
• Standing while performing work
• Driving to and from work assignments
• Lifting no more than 40 pounds
• Ability to multitask
• Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM.
• Must have a valid driver's license and clean driving record with access to dependable/insured transportation

Skills:

• Excellent interpersonal and communication skills
• Demonstrates good organization, communication, and interpersonal skills; able to manage concerns of patients and employees professionally.
• Basic computer skills in Microsoft Office with ability to learn new software.
• Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate.
• Ability to work in a rapidly changing environment.

Education: High School Diploma or Equivalent

License/Certifications: Phlebotomy or Medical Assistant certification

Rewards and culture

We’ve built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There are opportunities, resources, and training to align your work with business success.

Benefits overview

Quest Diagnostics offers a comprehensive total rewards package to help you thrive now and in the future, including:

• Paid health time for non-exempt employees working at least 20 hours/week.
• Spring Health resources for legal, financial, mental health, and well-being support.
• Recognition Quest program for notes of appreciation and points-based rewards.
• 401(k) with company match up to 5%.
• Management support and training opportunities.

Application and equal opportunity

Quest Diagnostics is an equal employment opportunity employer. We recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. We provide reasonable accommodations in the employment process if needed. If you need an accommodation, please complete the accommodation request form.