Collector

Centris Federal Credit Union; Omaha, Northern (NE, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Tuition reimbursement

Health, dental, vision benefits

401K match

Paid time off (PTO)

Job summary

Centris Federal Credit Union in Omaha, NE seeks a Collector to manage member accounts and credit risk from Centris Headquarters. Hours are Monday–Friday 8:30am–5:00pm with incentives linked to monthly performance. The role offers growth opportunities and a supportive, member-focused environment.

You will build relationships with members, vendors, and partners, guiding them through financial challenges while maintaining financial stability for the credit union.

Qualifications

• This role requires service orientation, strong attention to detail, and problem-solving skills.
• Two years of progressive experience in collections or sales at a financial institution is required.

Responsibilities

• Develop strong relationships with members, vendors, financial institutions, and legal partners.
• Manage credit risk and account collection activities.
• Guide members through financial challenges and provide suitable solutions.

Skills

Service oriented

Detail oriented

Problem solving

Education

High School Diploma or GED

Job description

Job Category: Centris Federal Credit Union

Requisition Number: COLLE003833

Locations

Showing 1 location

Centris Headquarters
132nd & Pacific
Omaha, NE 68144, USA

Description

Position: Collector

Location: Centris Headquarters (132nd & Pacific St)

Hours: Monday - Friday 8:30am to 5:00pm (+11 paid holidays!)

Pay: $18.16 -$19.97 per hour AND incentives of up to 12% of your monthly income every month!

This isn't just a job, it's a path to a rewarding and successful career in the financial industry!

General Summary:

We’re looking for someone who is service-oriented, detail-driven, and passionate about problem-solving. If you thrive in a dynamic, member-focused environment and want to contribute to the financial success of both individuals and the credit union, this is the opportunity for you!

In this role, you’ll be responsible for developing strong relationships with internal and external members, vendors, financial institutions, and legal partners, while handling credit risk and account collection activities. Your expertise will help guide members through financial challenges, providing them with the solutions and services they need to succeed, while ensuring the credit union’s financial stability.

Your Future, Our Priority:

• Performance Pays Off: Enjoy 2 potential pay increases in your first 12 months and annually moving forward!
• Celebrate Success: Enjoy competitive incentives for meeting your goals! Additionally, enjoy annual corporate incentives for all team members!

Discover the Centris Experience:

• Build Relationships: Be a trusted financial partner to our members.
• Empower Financial Success: Your expertise will help guide members through financial challenges, providing them with the solutions and services they need to succeed.
• Live the Centris Way: Embrace our values, vision, and mission.
• Community Commitment: Enjoy 24 hours of paid Volunteer Time Off annually to give back to the community through non-profits of your choosing!

Perks That Shine Bright:

• Invest in Yourself: Centris offers tuition reimbursement!
• Secure Your Future: Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and 24 hours of community volunteer paid time off each year.
• Motivated go-getter who loves to accomplish goals and seeks to provide creative solutions for members!
• Detail-oriented individual with a positive attitude and a passion for helping others!
• Someone who strives for excellence in anything they do and aren't afraid to tackle new challenges or objectives!

Qualifications

Education

Required

High School Diploma or equivalent (GED) or better.

Experience

Required

Must have at least two years progressive experience in collections and/or in sales position in a financial institution.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.