Collections Specialist - REMOTE

Labcorp; Burlington (NC); Remote; USD 10,000 - 60,000; Full time

Job summary

Join Labcorp as a Collections Specialist, a remote entry-level position pivotal in processing client correspondence and invoices. Ideal candidates are organized, skilled in communication, and have a High School Diploma with relevant experience. This role offers a pay range of $15-17/hr alongside benefits including medical insurance, generous PTO, and growth opportunities.

Benefits

Generous paid time off

Medical, Vision and Dental Insurance Options

Flexible Spending Accounts

401k and Employee Stock Purchase plans

No Charge Lab Testing

Fitness Reimbursement Program

Qualifications

• 2+ years of healthcare billing or customer service experience required.
• Experience with Labcorp's healthcare billing systems preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Evaluate and process client and patient correspondence.
• Communicate with clients via email professionally.
• Follow SOPs to resolve correspondence requests.

Skills

Organizational skills

Communication skills

Adaptability

Correspondence skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Collections Specialist - REMOTE role at Labcorp

19 hours ago Be among the first 25 applicants

Join to apply for the Collections Specialist - REMOTE role at Labcorp

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!

Correspondence Billing Specialist

The person in this position is responsible for evaluation and processing of internal and external client and patient correspondence. By utilizing various systems (mPower, LCBS, LCLS, Mobius, Artiva etc.) to review and assist with determination of transfers, adjustments and next action for follow up. Age of correspondence can vary, along with complexity of research required. Clear, accurate, concise, and complete communication is required due to the variety of internal and external customers that requests are received from.

Responsibilities

• Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
• Adaptability: feel comfortable with a changing environment such as changing duties, priorities and SOPs
• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
• Follow Approved SOP’s to update and provide necessary information to resolve correspondence request

Requirements

• Requires a High School Diploma or equivalent
• 2+ years directly applicable experience. Required (such as correspondence, Patient Billing customer service or Healthcare Billing)
• Labcorp current Healthcare Billing Specialist experience strongly preferred
• Prefer previous medical billing or accounts receivables experience preferred

Other Desirable Knowledge/Skills

• Ability to work and learn in a fast environment
• Excellent organizational and communication skills
• Strong correspondence skills
• Knowledge of Microsoft Office; especially Excel
• Labcorp Healthcare Billing systems and processes knowledge
  
  

Why should I become a Correspondence Billing Specialist at Labcorp?

• Generous paid time off!
• Medical, Vision and Dental Insurance Options!
• Flexible Spending Accounts!
• 401k and Employee Stock Purchase plans!
• No Charge Lab Testing!
• Fitness Reimbursement Program!
  
  

And many more incentives

• Application Window closes: 5-31-25
• Pay Range: $15-17.00/hr (State minimum wages apply if higher)
• Shift: Monday-Friday; 8:00am-5:00pm (EST)
  
  

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

2511004

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Hospitals and Health Care

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