Collections Specialist II

Davita Inc.; Long Beach (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare is looking for a Collections Specialist II in Long Beach, CA, to manage accounts and improve collections. The role requires analytical skills, effective communication, and the ability to resolve customer issues. This opportunity offers a competitive hourly wage and a comprehensive benefits package, including parental leave and tuition reimbursement.

Benefits

Parental leave

Paid time off

Tuition reimbursement

401(k)

Medical, dental, and vision plans

Qualifications

• Credit and collections experience preferred (1-3 years).
• Customer service experience preferred (1-3 years).
• Demonstrates adaptability and a willingness to learn.

Responsibilities

• Identify account risks and customer issues.
• Contact customers regarding past due invoices.
• Correct account errors and documentation.

Skills

Analytical Skills

Communication

Problem Solving

Time Management

Tools

SAP

Excel

Google Sheets

Job description

parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k)

United States, California, Long Beach

May 30, 2025

R10067178 Collections Specialist II (Open)

Location:

Long Beach, CA - Management - West BSC How will you CONTRIBUTE and GROW? Looking for an organized, self motivated, critical thinker with great communication skills that can work independently as well as collaborate with others to exceed the division's collection goals. Candidate must have the necessary analytical skills to proactively manage a portfolio of accounts with various issues including but not limited to short pays, misapplied payments, billing & pricing issues.

Target Hourly Salary $22 - $28 hourly

The ideal candidate will possess a good understanding of basic credit & collection principles while providing a superior customer service experience to ensure customer loyalty. The ideal candidate will be able to problem solve down to the root cause and handle any customer issues and questions. Candidate must be resourceful, eager to learn and demonstrate good time management.

Essential Duties & responsibilities:

-Identify account risks, potential credit problems, disputes, and other customer issues

-Understand and utilize reports/systems to prioritize collection efforts

-Contact customers regarding invoices / accounts which are considered past due.

-Provide information as requested in order to facilitate a quick remittance. Obtain future pay information.

-Corrects account errors, including misapplied payments, reversed late charges and over payments

-Documentation of account updates on account, disputes, hitlists

-Maintaining good relationships with customer as well as internal departments

-Organize calls and follow ups with customer and internal departments when necessary

-Research and resolve payment discrepancies and other issues on account

-Make calculated risk decisions to release or hold orders on accounts that are past due

-Special projects as necessary

-Other duties as assigned

________________________ Are you a MATCH?

Experience

Credit and collections 1-3 years preferred

Customer service 1-3 years preferred

SAP knowledge preferred

Demonstrates ability to adapt and continuously learn

Proficiency in Excel and Google Sheets

________________________

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

_________________________

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail] .

_________________________

California Privacy Notice

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.