Collections Specialist - Delinquency Recovery & Solutions

Holiday Financial Services Corporation; Clearfield (Clearfield County); Hybrid; USD 60,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

401K plan

Paid time off

Job summary

CNB Bank in Clearfield, PA seeks a collections professional to manage delinquency cases and collaborate with borrowers to achieve repayment solutions. The role involves evaluating collectability and advising on next steps alongside AVP Collections.

The position covers delinquency management, bankruptcy handling, loss mitigation oversight, floor plan audit coordination, and portfolio risk reporting. Strong ethics, client focus and teamwork are essential.

Qualifications

• Language skills: able to read, comprehend, and interpret documents; communicates clearly with clients and staff.
• Technology skills: proficient with email, internet, and core banking systems.
• Mathematical skills: able to perform basic math, rates, ratios, and data interpretation.
• Reasoning ability: apply common sense to instructions and solve multi-variable problems.
• Physical demands: standard office duties with occasional lifting as described.

Responsibilities

• Delinquency management and customer engagement to pursue repayment plans.
• Bankruptcy case handling as part of portfolio recovery processes.
• Oversee foreclosure and loss mitigation activities.
• Coordinate floor plan audit activities across portfolios.
• Assess portfolio risk and generate performance reports.

Skills

Language skills

Tech literacy

Math skills

Reasoning

Physical demands

Education

High school diploma or GED

Tools

Core transaction systems

Debit card systems

Statement processing

Cash advance machines

Office software

Job description

CNB Bank in Clearfield, PA seeks a collections professional to manage delinquency cases and collaborate with borrowers to achieve repayment solutions. The role involves evaluating collectability and advising on next steps alongside AVP Collections.

The position covers delinquency management, bankruptcy handling, loss mitigation oversight, floor plan audit coordination, and portfolio risk reporting. Strong ethics, client focus and teamwork are essential.