Collections Specialist Accounts Receivable

David Lawrence Center; Naples (FL); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Sign on bonus

Medical benefits

401(k)

Tuition reimbursement

Job summary

A mental health service provider in Naples, Florida is seeking a Collections Specialist to oversee accounts receivable tasks. Responsibilities include ensuring timely receipt of insurance payments, monitoring outstanding services, and maintaining communication with clients and insurance companies. The ideal candidate should possess a High School Diploma and relevant experience in collections. The position offers a full-time schedule with benefits such as a sign-on bonus and medical coverage.

Qualifications

• 1 year of related experience in a collections role.
• Ability to switch between tasks of various sizes.
• Advanced knowledge of Microsoft Office 365, including Teams.
• Familiarity with health insurance payers and claim status processes.
• Capable of working in a fast-paced healthcare environment.

Responsibilities

• Monitor services with outstanding balances.
• Submit corrected claims when needed.
• Contact insurance companies for payment statuses.
• Appeal or dispute claims when appropriate.
• Process collections tasks accurately and timely.
• Reconcile diverse services per policies and procedures.
• Assist with Self Pay accounts collections.
• Maintain professional communication with clients and colleagues.
• Support AR and accounting teams as needed.

Skills

Communication skills

Knowledge of Collections and Insurance

Time management

Microsoft Office 365

Team collaboration

Education

High School Diploma/GED

Tools

Microsoft Office 365

Microsoft Teams

Job description

Collections Specialist Accounts Receivable

Collections Specialist: Accounts Receivable (A/r) [Position # 1278]

Department: Accounts Receivables

FLSA Status: Full Time/Hourly/Non-Exempt
Location: Naples, FL

Hiring Incentives: SIGN ON BONUS, Benefits, include but not limited to: Medical, 401(k) and tuition reimbursement

Schedule: Monday-Thursday, 8:00am - 5:00pm and Friday, 8:00am - 3:00pm

Position Summary

The Collections Specialist is a fundamental position for our DLC's Accounts Receivable Department as its main focus is to ensure that our insurance payments are received in a timely fashion manner in order to keep our cash flow. This gets accomplished by monitoring services with open balances, contacting the different healthcare payers and following up on claim status. This role requires a high level of service to clients as they maneuver their way through the financial aspect of their overall mental health plan.

Essential Duties and Responsibilities

• Constantly monitoring services with outstanding balances to ensure payments are received
• Submitting corrected claims whenever is needed
• Reaching out to insurance companies to obtain payment statuses
• Appealing/disputing claims when payment or final claim status is not appropriate
• Processing Collections duties in a timely and accurate manner-
• Reconciling a variety of services in accordance to policies and procedures
• Assisting with collections of Self Pay Accounts
• Maintaining professional, informative and supportive correspondence with external Clients and internal colleagues
• Other duties as needed to assist the A/r and Accounting Teams.

Qualifications

• High School Diploma/GED
• 1 year of related experience
• Seamless ability to switch between tasks of all levels and sizes
• High-level knowledge of Collections and Insurance
• Efficient and effective communication skills
• Confidence in handling multiple project deadlines and goals simultaneously
• The understanding that all members of a Team matter equally
• Advanced Microsoft Office 365 (Including Teams) skills
• Staying compliant on all trainings and immunizations
• Ability to pass Level II DCF Mental Health Fingerprinting (General Information can be found HERE ), Drug Screen and Local Criminal Check

Physical Requirements:

This position requires a mix of physical activities throughout the workday. Duties involve periods of standing, sitting, and walking, often across various areas of the site. The role also includes tasks that may require bending, reaching, and other physical movements. Candidates must be able to occasionally lift and carry items weighing up to 50 pounds. A reasonable level of physical stamina and mobility is necessary to successfully perform the essential functions of this role.