Collections Specialist

Captiveaire - Region 114 Western PA; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Disability & Life Insurance

401k with employer match

Paid holidays

Paid time off (PTO)

Flexible spending account (FSA)

Job summary

Captive-Aire Systems, Inc. in Raleigh, NC seeks a motivated Collection Specialist to ensure timely payments and resolve billing issues. A finance, accounting or economics background is preferred, with strong analytical and communication abilities required.

This on-site role offers a base salary with a monthly productivity bonus and a comprehensive benefits package. Responsibilities include monitoring accounts, following up on overdue balances, and collaborating with internal teams to improve

Qualifications

• Bachelor’s degree in finance, accounting or economics preferred.
• Recent graduate, customer service, retail or up to 1 year of relevant experience considered.
• Experience with filing notices and liens on past due projects preferred.
• Strong analytical and problem-solving skills.
• Knowledge of billing procedures and collection techniques preferred.
• Working knowledge of MS Office products, Microsoft D365 a plus.
• Ability to work in a fast-paced work environment with high volume workload.
• Excellent written and verbal communication skills.
• Problem-solving skills.

Responsibilities

• Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices.
• Contact customers to follow up on overdue balances.
• Investigate and resolve billing discrepancies and payment issues.
• Update account stats records and collection efforts in internal systems.
• Report on collection activity and accounts receivable status.
• Collaborate with internal teams to resolve account issues.
• Apply a continuous improvement mindset to identify and implement process efficiencies.

Skills

Analytical skills

Communication skills

Problem solving

Attention to detail

Education

Bachelor’s degree in finance, accounting or economics

Tools

MS Office

Microsoft D365

Job description

Position Summary

We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance, Accounting or Economics.

Position Summary

We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance, Accounting or Economics.

Why Work for CaptiveAire?

• Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
• Mission: to provide the highest quality products and service to our users at the lowest possible price

Responsibilities

• Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices
• Contact customers to follow up on overdue balances
• Investigate and resolve billing discrepancies and payment issues
• Update account stats records and collection efforts in internal systems
• Report on collection activity and accounts receivable status
• Collaborate with internal teams to resolve account issues
• Apply a continuous improvement mindset to identify and implement process efficiencies

Qualifications

• Bachelor’s degree in finance, accounting or economics preferred
• Recent graduate, customer service, retail or up to 1 year of relevant experience considered
• Experience with filing notices and liens on past due projects preferred
• Strong analytical and problem-solving skills
• Knowledge of billing procedures and collection techniques preferred
• Working knowledge of MS office products, Microsoft D365 a plus
• Ability to work in a fast-paced work environment with high volume workload
• Excellent written and verbal communication skills
• Problem-solving skills
• High level of attention to detail and organizational skills
• THIS IS NOT A REMOTE ROLE

Benefits

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)

Salary

Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.