Collections Specialist

Socket.dev; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

TERREPOWER is seeking an Accounts Receivable/Collections professional to support the finance organization. The role reports to the Accounts Receivable Manager and handles billing, cash posting, and collections.

You will monitor overdue accounts, generate past-due reports, resolve inquiries, and collaborate across Sales, Customer Service, and Accounting to resolve discrepancies. Strong negotiation, ERP/AR experience, and Excel skills are essential.

Qualifications

• 2+ years of collections or accounts receivable experience.
• Strong negotiation and communication skills for direct payment conversations.
• Experience with ERP/AR systems and advanced Excel skills (VLOOKUP, PivotTables).
• Balance firm collections with maintaining customer relationships.
• Ability to manage a portfolio of accounts with daily outreach.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment with deadlines.

Responsibilities

• Monitor customer accounts to identify overdue balances and take collection actions.
• Generate and maintain monthly past-due reports and credit holds.
• Research and resolve customer inquiries and disputes promptly.
• Collaborate with Sales, Customer Service, and Accounting to resolve disputes.
• Develop and implement proactive collection strategies to improve cash flow.
• Negotiate payment arrangements while maintaining relationships.
• Ensure compliance with applicable laws, regulations, and internal policies.
• Communicate identified financial issues to the Accounts Receivable Manager.
• Support audit requests related to accounts receivable and collections.
• Assist with system updates or implementations impacting collections.

Skills

Negotiation

Communication

Attention to detail

Prioritization & multitasking

Tools

ERP/AR systems

Excel (VLOOKUP, PivotTables)

Job description

Position Summary

Consistent with TERREPOWER Finance organization’s “CASH” model, individuals considered for this position must demonstrate specific experience in Controllership, Analysis, and Services with an unblemished commitment to Honesty/integrity. This specific role will report directly to the Accounts Receivable Manager and support the finance organization. In this capacity, the individual will perform accounts receivable functions including billing, cash posting and collections.

Responsibilities

• Monitor customer accounts to identify overdue balances and take appropriate collection actions.
• Generate and maintain monthly reports of past-due accounts, noting any necessary credit holds.
• Research and resolve customer inquiries and disputes promptly and professionally.
• Collaborate cross-functionally with Sales, Customer Service, and Accounting to resolve payment discrepancies.
• Develop and implement proactive collection strategies to improve cash flow.
• Negotiate payment arrangements while maintaining strong customer relationships.
• Ensure compliance with all applicable laws, regulations, and internal policies.
• Communicate identified financial issues proactively to the Accounts Receivable Manager.
• Support internal and external audit requests related to accounts receivable and collections.
• Assist with system updates or implementations impacting the collections process.

Minimum Qualifications

• 2+ years of collections or accounts receivable experience.

• Strong negotiation and communication skills — comfortable having direct, sometimes difficult, payment conversations with customers.

• Experience with ERP/AR systems and strong Excel skills, including VLOOKUP, PivotTables, and sort/filter.

• Ability to balance firm collections practices with maintaining strong customer relationships.

• Comfortable managing a portfolio of accounts and prioritizing daily outreach independently.

• Strong attention to detail and organizational skills — accuracy matters on every account touched.

• Ability to multitask and prioritize in a fast-paced environment with daily deadlines.

About Us

For over 35 years, TERREPOWER (formerly BBB Industries) has been a leader in sustainable manufacturing, driving the circular economy by extending the life of essential products in the automotive and industrial markets.

Founded in 1987 in Daphne, Alabama by the Bigler family, TERREPOWER began as a small regional remanufacturer of starters and alternators. Our commitment to quality and innovation quickly earned us a reputation as a trusted name in the automotive industry.

Recognizing new challenges and opportunities, in 2019 we set our sights on EV battery upcycling-addressing one of the industry’s most pressing issues. Our engineering team pioneered solutions to extend EV battery life, pushing the boundaries of sustainable innovation.

Recognizing that demand for solar panels would exceed availability and 100,000 tons of waste would potentially go into landfills by 2035, our team searched for an innovative way to upcycle solar panels. With an eye on the future, we developed ways to upcycle solar panels.

Rooted in family and community values, we’re proud to have second-generation employees contributing to our legacy. Backed by Clearlake Capital, we’ve expanded our footprint into Europe with facilities in Spain, Italy, Denmark, Germany and Poland. We now sustainably manufacture and supply an assortment of nondiscretionary repair parts across more than 90 countries.

As we move forward under the TERREPOWER name, we remain committed to the same values that have always defined us: entrepreneurship, teamwork, customer-centered, sustainability, safety.

Why Join Us?

When you join our team, you become part of a company that is redefining how essential products are made, reused and repurposed to reduce waste and maximize resources.

Here’s what sets us apart:

• Purpose-Driven Work – Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.
• Innovative Mindset – We encourage creative problem-solving and bold ideas to push the boundaries of what is possible.
• Global Reach, Local Impact – With operations in North America and Europe, we have a global presence but remain deeply connected to the communities we serve.
• Growth & Development – Whether you’re on the production floor, in engineering, or part of our corporate team, we invest in your success through training, mentorship, and career advancement opportunities.
• A Culture of Collaboration – Rooted in teamwork and shared values, our employees work together to tackle challenges and drive meaningful change.

TERREPOWER is an Equal Opportunity Employer. We are committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability unrelated to the ability to perform a job, sexual orientation, or transgender status to the extent protected by law. We believe that diversity drives innovation and success.