Collections Specialist

Converge Technology Solutions UK; Fort Worth (TX); Remote; USD 30,000 - 44,000; Full time

Job summary

Converge Technology Solutions UK in Dallas/Fort Worth, Texas, is seeking a Credit & Collections Specialist. This remote position focuses on reconciling account receivables, posting payments, and resolving delinquent payments while communicating in English and French.

Ideal candidates have B2B collections experience, strong data entry, attention to detail, and the ability to collaborate with multiple teams. English/French fluency is required for professional communication.

Qualifications

• College degree or equivalent, preferably in Business/Finance/Accounting.
• Prior experience in B2B collections is required.
• Prior credit analysis experience is a plus.

Responsibilities

• Process and reconcile account receivables and remittances.
• Analyze creditworthiness of new customers and set appropriate credit limits.
• Complete customer account setup processes.
• Observe fraud prevention guidelines.
• Perform periodic audits of the general ledger and financial documents.
• Address payment issues such as double payments or discrepancies.
• Engage Collections Team as necessary to resolve issues.
• Other duties as assigned.

Skills

Excellent communication

Bilingual English/French

Detail oriented

Independent worker

Multitasking

Proficient in MS Office

Education

College degree in Business/Finance/Accounting

Tools

Microsoft Office Suite

Job description

Department: Finance

Position Title: Credit & Collections Specialist

Position Location: Dallas/Fort Worth, Texas, working Remote.

Reports to:

Job Summary: The Credit and Collection Specialist reconciles account receivables, posts payment applications to customer AR, and contacts customers to resolve delinquent payment issues. Our ideal candidate is a motivated problem-solver who can collaborate effectively with a diverse array of teams, possesses accurate data entry skills, and has an eye for detail. Applicants who are bilingual, speaking French and English will be prioritized. Professional level verbal and written communication in French and English is a requirement.

Pellera is looking to add to our team in the Dallas/Fort Worth area. This role will work on a remote basis.

Essential Functions:

• Process and reconcile account receivables and remittances.
• Analyze credit worthiness of new customers and recommend appropriate credit limits.
• Complete customer account setup processes.
• Observe fraud prevention guidelines.
• Perform periodic audits of the general ledger and company financial documents.
• Address payment issues such as double payments or other discrepancies.
• Engage Collection Team as necessary to resolve payment issues.
• Other duties as assigned.

Required Skills/Abilities/Competencies

• Excellent verbal and written communication skills.
• Bilingual, English/French communication, both verbal and written at professional level.
• Ethical and critical thinking.
• Ability to work independently and contribute to broader team objectives.
• Ability to multitask and manage time amid multiple deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• College Degree or equivalent, preferably in Business/Finance/Accounting.
• Prior experience in B2B collections required.
• Prior credit analysis experience is a plus.