Collections Representatives / Collections Specialist/IN-OFFICE POSITION

Rent Recovery Solutions, LLC; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen engagierten Debt Collector / Collections Specialist, der seine Kunden unterstützt, indem er Schulden von ehemaligen Mietern einzieht. In dieser Rolle nutzen Sie Ihre ausgezeichneten Kommunikationsfähigkeiten, um Lösungen zu entwickeln, die sowohl den Kunden als auch den ehemaligen Mietern zugutekommen. Mit einem positiven Ansatz und einem Fokus auf Verhandlung und Kundenservice werden Sie Teil eines dynamischen Teams, das faire und respektvolle Lösungen fördert. Wenn Sie motiviert sind und gerne telefonieren, könnte dies die perfekte Gelegenheit für Sie sein!

Benefits

Medizinische Versicherung

Zahnversicherung

Sehversicherung

401(k) mit Gewinnbeteiligung

Bezahlte Schulung

Qualifications

• Ausgezeichnete Telefonpräsenz und Kundenservicefähigkeiten.
• Fähigkeit, mindestens 40 WPM zu tippen.
• Zuverlässige Transportmittel erforderlich.

Responsibilities

• Überwachung eines großen Bestands an Verbraucherschulden.
• Verhandlung von Zahlungsfristen oder Zahlungsplänen mit ehemaligen Mietern.
• Aktualisierung von Kundenaufzeichnungen basierend auf Anrufen.

Skills

Kundenservice

Verhandlungsführung

Kommunikationsfähigkeiten

Computerkenntnisse

Flexibilität

Education

Erfahrung im Inkasso

Job description

Rent Recovery Solutions in Atlanta, GA, is seeking to hire a full-time Debt Collector / Collections Specialist to help our clients by collecting debts from their former residents. The typical schedule is 40 hours/week between 8:00 am and 5:00 pm, Monday through Friday. Are you looking for an opportunity to use your customer service skills while still having your nights and weekends off? If so, read on! This is an in-office position

Our Debt Collectors / Collections Specialists earn a competitive starting pay of $16-$18/hour plus bonuses with no caps! You would also be eligible for our generous benefits, including medical, dental, vision, a 401(k) with profit sharing, and paid training. If this sounds like the right opportunity for you, apply today.

ABOUT RENT RECOVERY SOLUTIONS

Our founding principle is one of fairness and respect for our clients and their former residents. When we approach debt collection in a positive, solution-oriented manner, the debt is far more likely to be settled rapidly and in good faith. This approach is our "Win-Win-Win" philosophy: our clients recover the funds owed them, the former resident meets their obligations, and Rent Recovery Solutions orchestrates the successful resolution.

We know that we would not be successful without our hardworking team. That is why we offer competitive compensation, excellent benefits, and a great work environment that provides opportunities to grow.

A DAY IN THE LIFE OF A DEBT COLLECTOR / COLLECTIONS SPECIALIST

Life as a Debt Collector / Collections Specialist is about negotiation, customer service, and excellent communication. Your primary focus each day is to monitor a large inventory of consumer apartment lease debts. Using imaged data on these accounts helps you get to know the former resident and develop a solution that will benefit them and our clients. As you handle inbound and outbound phone calls, you speak with our clients' former residents to negotiate payoff deadlines or payment plans. While speaking with former renters, you are professional and firm. With great attention to detail, you update client records based on calls. You also identify accounts that require reinvestigation. Each investigation is different from the last, with a new problem to solve.

QUALIFICATIONS

• Excellent phone presence and customer service skills
• Basic computer skills, including the ability to type at least 40 wpm
• Reliable transportation
• Ability to pass a background check
• Pass random drug testing
• Required employment references

Experience as Debt Collector preferred, but not required. Spanish speaking is a plus! Are you a fast learner? Do you have strong communication skills? Are you a customer service rockstar? Do you enjoy talking on the phone and understand good phone etiquette? Are you great at negotiating and persuading? Can you be confident while also being polite and compassionate? Are you motivated by deadlines? Are you flexible and able to embrace change? If so, you may be perfect for this position! Apply now!

Location: 30339