Collections Representative

America; Wichita Falls (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team.

As a Field Collections Representative, you will conduct field visits to customers, negotiate payment arrangements, document interactions, and ensure compliance with applicable laws, while delivering excellent customer service.

Qualifications

• Experience in collections or related field.
• Excellent written and verbal communication skills.
• Ability to meet targets and manage time effectively.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.
• Provide quality customer service while pursuing collection goals.

Skills

Background in collections

Strong communication skills

Target-oriented

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation: $15.25 per hour plus monthly bonus potential

Duties and Responsibilities:

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections
• Medical Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are ready to embark on a rewarding career with a company that values its employees, join America's Car-Mart and be a part of our success story.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.