Collections Representative

America's CAR-MART, Inc.; West Plains (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to visit customers, negotiate payment plans, and protect the company's financial health while delivering excellent service. The role requires strong communication skills and a results-driven approach to meet targets.

This on-site position offers a competitive hourly rate of $15.25 with monthly bonus potential and a benefits package including medical, dental, vision, life insurance, 401(k) with match, stock purchase plan,

Qualifications

• Background in collections or similar roles.
• Strong communication, negotiation and customer service skills.
• Proven track record of meeting targets and deadlines.

Responsibilities

• Conduct field visits to customers for collections purposes.
• Negotiate payment arrangements and settlements with customers.
• Utilize effective communication to build rapport and address concerns.
• Document all interactions and update collection records.
• Ensure compliance with relevant laws and regulations.

Skills

Collections experience

Communication skills

Goal-oriented

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation:

$15.25 per hour plus monthly bonus potential

Duties And Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.