Collections Representative

America's CAR-MART, Inc.; Sapulpa (OK); On-site; USD 42,210,000 - 52,900,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart, Inc. is seeking a motivated Field Collections Representative to contribute to the financial health of the company while delivering excellent customer service. You will conduct field visits, negotiate payment plans, and help customers resolve outstanding accounts.

Ideal candidates bring a background in collections, strong communication skills, and a commitment to meeting targets. The role offers a pathway to bonus eligibility and contributes to maintaining strong customer

Qualifications

• Background in collections or related finance roles.
• Strong communication skills.
• Commitment to achieving targets.

Responsibilities

• Conduct field visits to customers' locations for collections.
• Negotiate payment arrangements and settlement options with customers.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Job description

Description

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation

$14.75 plus monthly bonus eligibility

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Duties and Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Benefits

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance Plan
• 401(K) with employer match
• Stock Purchase Plan
• Paid Time Off

Equal Opportunity

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Reference

#LOT1