Collections & Remarketing Business Analyst

Daimler AG (Canada); Fort Worth (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(K) with match

Vacation & Personal Time

Mercedes-Benz car program

Flexible work arrangements

Annual performance bonus

Job summary

Mercedes-Benz Financial Services USA LLC in Fort Worth, TX is seeking a Collections & Remarketing Business Analyst to support reporting, analytics, and decision-making. You will partner with business leaders and IT to develop dashboards and analytical solutions, monitor performance, and deliver actionable insights.

The role emphasizes translating complex data into business recommendations, applying governance, and supporting strategic initiatives.

Qualifications

• Reporting & BI development and dashboards design.
• Strategic analytics to support portfolio performance.
• Interaction with stakeholders to define reporting requirements.
• Experience with data governance and data quality practices.
• Background in collections/remarketing is a plus.

Responsibilities

• Reporting & BI Development: design, build, validate, and deliver reports, dashboards, scorecards, and forecasts.
• Business Analysis & Consulting: provide trend analysis, benchmarking, and data-driven recommendations.
• Requirements Gathering & Stakeholder Partnership: translate business needs into reporting solutions.
• Process Improvement & Automation: identify automation opportunities and streamline processes.
• Data Governance & Quality Assurance: ensure data integrity and governance compliance.
• Project & Strategic Initiative Support: assist in cross-functional projects and testing activities.

Skills

Analytical skills

Problem Solving Skills

Corporate Mainframe

Education

High School Diploma / GED

Bachelor's Degree

Tools

SQL

Power BI

Power Query

Job description

Job Description - Collections & Remarketing Business Analyst (MER00049U8)

Collections & Remarketing Business Analyst Group : Mercedes-Benz Group AG

Description

About Us:

Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.

Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job – it’s an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We’re a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond – beginning day one:

Get Rewarded!

Competitive salary plus an annual bonus based on company performance and/or personal yearly performance

Need a vacation?

How about just some time for YOU! In addition to our vacation time, you’ll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!

Ride in Style

- All employees are eligible to participate in the Mercedes-Benz Employee Lease Program

We want you to be healthy!

Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities

Is your family growing?

Enjoy generous paid Family Leave Programs- Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child

Want to go back to school?

Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework

• $8k for graduate

Job Overview:

The Collections & Remarketing Business Analyst supports the reporting, analytics, business intelligence, and decision-making needs of the Collections and Remarketing organization. This role partners with business leaders, stakeholders, and technology teams to develop reporting solutions, analyze performance, identify trends and opportunities, and deliver actionable insights that support operational and strategic objectives. The Business Analyst serves as a trusted advisor by translating complex data into meaningful business insights and recommendations. Responsibilities include developing and maintaining reports, dashboards, scorecards, forecasts, and analytical solutions used to monitor portfolio performance, operational effectiveness, customer experience, vendor performance, and strategic initiatives.

Responsibilities:

• Reporting & Business Intelligence Development Design, develop, maintain, validate, and deliver recurring and ad hoc reports, dashboards, scorecards, visualizations, forecasts, and analytical solutions. Ensure reporting accuracy, consistency, usability, and timeliness. Develop intuitive reporting products that help stakeholders monitor performance, identify trends, and support informed decision making. Maintain reporting documentation, report inventories, business definitions, ownership records, and supporting governance materials. (25%)
• Business Analysis & Consulting Serve as an analytical consultant and trusted advisor to operational leaders and business stakeholders. Provide trend analysis, exception reporting, forecasting, benchmarking, root cause analysis, and data-driven recommendations. Monitor, analyze, and maintain operational performance metrics and key performance indicators (KPIs) used to evaluate portfolio performance, operational effectiveness, customer experience, vendor performance, and strategic objectives. Identify drivers of business results and communicate findings in a clear and actionable manner. (25%)
• Requirements Gathering & Stakeholder Partnership: Partner with stakeholders to understand operational challenges, reporting requirements, and business objectives. Gather, document, validate, and translate business requirements into reporting, dashboard, analytical, and process improvement solutions. Define report specifications including metrics, calculations, dimensions, filters, business rules, data elements, and output requirements. Facilitate discussions between business and technical partners to ensure successful solution development and implementation. (20%)
• Process Improvement & Automation: Identify opportunities to improve efficiency through reporting automation, workflow optimization, visualization enhancements, and process redesign. Evaluate reporting products and processes to ensure continued business value and relevance. Recommend solutions that reduce manual effort, improve scalability, and enhance data accessibility. Support continuous improvement initiatives that increase reporting quality, efficiency, and stakeholder satisfaction. (15%)
• Data Governance & Quality Assurance: Validate report accuracy, data integrity, and consistency of reporting outputs. Investigate reporting discrepancies and perform root cause analysis to identify corrective actions. Document reporting logic, business rules, data definitions, and metric calculations. Support stewardship of key departmental data assets, performance metrics, historical datasets, reporting inventories, and business documentation. Ensure compliance with established data governance, security, and reporting standards. (10%)
• Project & Strategic Initiative Support: Participate in cross-functional projects and strategic initiatives impacting Collections and Remarketing. Provide analytical support, business requirements, testing, validation, implementation support, and post-deployment monitoring. Support datamart, data warehouse, reporting environment, and business intelligence enhancements through requirements definition, testing, validation, defect identification, and user acceptance activities. Represent Reporting & Analytics as a subject matter expert during project planning and implementation efforts. (5%)

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
This position requires a minimum of 2 years of overall work experience. Preferred experience includes:

• Business General: 1 year
• Collections: 1 year
• Remarketing: 1 year

Education:
High School Diploma/(GED) is required, Bachelor's Degree is preferred.

Additional Knowledge:

Preferred 1+ years' Experience for each: Collections; Remarketing; Auto Finance; Report Creation & Analysis; Enterprise Environments

Skills:

• Analytical skills:
  • Ability to collect data and establish facts and identify trends and variances
• Corporate Mainframe
• Problem Solving Skills

Additional Skills:

Preferred 1+ years' Experience: SQL, Power BI, Power Query

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements.

EEO/Minorities/Females/Disabled/Vets

Organization

Mercedes-Benz Financial Services USA LLC

Primary Location

United States of America-Texas-Fort Worth

Work Locations

14372 Heritage Parkway 14372 Heritage Pkwy Fort Worth 76177