Collections Processor

Murphy-Hoffman Company; Leawood (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental Insurance

Prescription Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k with Employer Match

Flexible Spending Account

Internal Promotion Opportunities

On the Job Training

Job summary

Murphy-Hoffman Company is seeking a Collections Processor to engage in the collection of customer trade receivable accounts. This role requires excellent communication skills and a detail-oriented approach, ensuring all payments are processed correctly.

The successful candidate will communicate with customers to resolve payment issues and prepare reports for management. The position offers competitive salary and comprehensive benefits including medical, dental, and 401k plans.

Qualifications

• Requires two or more years of account administration/collection experience.
• Excellent communication skills with an emphasis on customer service.
• Must be detail-oriented and have good organization skills.
• Requires knowledge of computer systems including Excel, Word, Outlook, and the Internet.

Responsibilities

• Communicates with customers by telephone and/or via e-mail to collect all open items.
• Updates the business system with real-time collection notes.
• Evaluates customer payment receipts and attempts to collect delinquent accounts.
• Reviews accounts receivable aging to ensure accounts are reconciled.
• Works with branches or third-party payers to resolve processing issues.
• Prepares reports to update on payment status of past due accounts.
• Assists management in the approval of new business.

Skills

Account administration experience

Communication skills

Detail oriented

Organizational skills

Excel

Word

Outlook

Internet

AS/400 knowledge

Education

Post-secondary education

Job description

Job Details

Job Title

Collections Processor

Business Function

Corporate

Branch Name

Murphy-Hoffman Company

Date

10-06-2026

Job Overview & Essential Functions

Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Credit Specialist. The Credit Specialist is engaged in collection of customer trade receivable accounts. In addition to customer accounts, the Credit Specialist works with branches or third-party payers to resolve processing and payments issues.

• Communicates with customers by telephone and/or via e-mail to collect all open items on account.
• Updates the business system with real-time collection notes following discussions with account debtors.
• Evaluates customer payment receipts and attempts to collect delinquent accounts; may write collection letters; makes collection telephone calls or make recommendations for credit limit adjustments.
• Reviews accounts receivable aging to ensure accounts are reconciled and that all payments have been processed correctly.
• Works with branches or third-party payers to resolve processing issues.
• Prepares reports, as requested by manager, to provide update on payment status of past due accounts to keep Operations Credit Manager informed on past due accounts.
• Assists management in the approval of new business.
• Performs other duties as assigned by supervisor.

Qualifications

• Requires two or more years of account administration / collection experience.
• Excellent communication skills with an emphasis towards customer service.
• Must be detail oriented and have good organization skills.
• Requires knowledge of computer systems including Excel, Word, Outlook, and the Internet. Prior experience with AS/400 is desired
• Post-secondary education preferred.

Benefits

• Competitive Salary
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• Paid Time Off program
• 401k and Profit Sharing with Employer Match
• Flexible Spending Account
• Internal Promotion Opportunities
• On the Job Training

About Us

MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.

Equal Opportunity Employer / Veterans / Disabled