Collections Manager

Affordable Rent To Own, Inc.; Orange (TX); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Retirement plan

Vision insurance

Job summary

Affordable Rent To Own, Inc. seeks a collections/account manager to handle payment renewals and customer relations in a busy store environment.

The role includes driving company vehicles, merchandise refurbishment, and occasional sales. A strong background in collections or customer service is helpful; 38,000–45,000 USD per year with bonuses and advancement opportunities.

Qualifications

• Heavy lifting (able to lift and carry 50-100 lbs regularly)
• Valid driver's license with a good MVR
• Minimum 23 years of age
• Collections, sales, management or customer service experience helpful
• Cleaning and refurbishing previously rented merchandise

Responsibilities

• Handle collections with extensive contact with customers by phone or at the home to renew rental agreements
• Drive company vehicles (Valid driver's license required and minimum 23 years of age)
• Pickup merchandise from customer homes if not able to pay
• Clean and refurbish previously rented merchandise
• Service calls (troubleshoot rental merchandise, deliver loaners when needed)
• Load and unload freight trucks
• Sell furniture, appliances, electronics
• Perform other duties as directed by management

Skills

Collections

Sales

Customer Service

Job description

Collections Manager/Account Manager

Bi-lingual Spanish and English helpful but not required

$38,000 - $45,000 per year based on experience and performance

Excellent Income, Monthly Bonuses, Complete Benefits and Advancement Opportunities!

Duties include:

• Collections (Extensive contact with customers by phone or at the home to renew rental agreements)
• Drive company vehicles (Valid driver's license required and minimum 23 years of age)
• Pick up merchandise from customer homes if not able to pay
• Cleaning and refurbishing previously rented merchandise
• Service calls (trouble shoot rental merchandise, deliver loaners when needed)
• Load and unload freight trucks
• Sales (Furniture, appliances, electronics)
• Other general duties as directed by management

Hours:

Work hours are generally 8:30-7:30 Monday thru Thursday, 8am - 7 on Friday and 8:00 - 4:00 Saturday with one of these days off and off on Sunday. Work hours may vary based on needs of the store. Average 45-50 hours per week.

Requirements:

• Heavy lifting (able to lift and carry 50-100 lbs regularly)
• Valid driver's license with a good MVR
• Excellent customer service skills
• minimum 23 years of age
• Collections, sales, management or customer service experience helpful
• Cleaning and refurbishing previously rented merchandise

Job Type:

Full-time

Pay:

$38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Sales, collections, or customer Service: 1 year (Preferred)
• Heavy Lifting: 1 year (Preferred)