Collections Manager

Affordable Rent To Own, Inc.; Kent (LA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Retirement plan

Vision insurance

Employee discount

Job summary

Affordable Rent To Own, Inc. is seeking a Collections Manager to lead our collections efforts and drive sales while maintaining exceptional customer service. The role involves direct customer contact, vehicle operation, and home visits.

The position offers a strong earning potential with bonuses and comprehensive benefits, serving as a path for advancement within the company.

Qualifications

• Experience in sales, collections or customer service.
• Must be 23 years of age or older.
• Excellent customer service skills.
• Ability to lift 50–100 lbs regularly.
• Class D Driver's License (Required).

Responsibilities

• Manage collections efforts via phone and home visits.
• Drive company vehicles and deliver/collect merchandise.
• Assist customers with purchases and sales of furniture, appliances, electronics.
• Perform loading/unloading and refurbishing of merchandise.
• Handle service calls and deliveries when needed.

Skills

Customer service

Sales

Collections

Phone outreach

Job description

Collections Manager

$38,000 - $45,000 per year based on experience and performance

Excellent Income, Monthly Bonuses, Complete Benefits and Advancement Opportunities!

Duties include:

• Collections (Extensive contact with customers by phone or at the home to renew rental agreements)
• Drive company vehicles (Class D chauffeur's license required and minimum 23 years of age)
• Pick up merchandise from customer homes if not able to pay
• Cleaning and refurbishing previously rented merchandise
• Service calls (trouble shoot rental merchandise, deliver loaners when needed)
• Load and unload freight trucks
• Sales (Furniture, appliances, electronics)
• Other general duties as directed by management

Hours:

Work hours are generally 8:30-7:30 Monday thru Thursday, 8am - 7 on Friday and 8:00 - 4:00 Saturday with one of these days off and off on Sunday. Work hours may vary based on needs of the store. Average 45-50 hours per week.

Requirements:

• Heavy lifting (able to lift and carry 50-100 lbs regularly)
• Class D chauffeur's driver's license with a good MVR
• Excellent customer service skills
• minimum 23 years of age
• Collections, sales, management or customer service experience helpful

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Sales, collections, or customer Service: 1 year (Preferred)
• Heavy Lifting: 1 year (Preferred)

License/Certification:

• Class D Driver's License (Required)