Collections Manager

Allied Universal; Conshohocken (Montgomery County); On-site; USD 70,000 - 90,000; Full time

Job summary

Join a leading company as a Collections Manager, where you will play a pivotal role in driving cash collections and resolving client payment issues. This mid-senior level position requires strong communication skills and significant experience in Accounts Receivable management, ensuring organizational financial goals are met effectively. Enjoy comprehensive benefits and work within a supportive team that values contributions to community and customer interactions.

Benefits

Medical, dental, and vision coverage

Life insurance

401(k) plan eligibility

Paid holidays and sick days

Vacation accrual at 3.08 hours biweekly

Qualifications

• 5+ years of related Accounts Receivable experience with managerial responsibilities.
• Ability to take initiative and meet deadlines.
• Proficiency in office management technology.

Responsibilities

• Chair biweekly Accounts Receivable calls with regional teams.
• Resolve outstanding payment issues with clients.
• Guide collections escalation protocols.

Skills

Initiative

Communication

Prioritization

Education

Bachelor’s Degree in Business, Finance, or Accounting

Tools

Microsoft Office

Job description

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Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Job Description

Allied Universal is hiring a Collections Manager. This position is responsible for supporting their region(s) in meeting cash collections objectives. The Manager will interact with national, retail, strategic account portfolio managers to help remove obstacles delaying client payments and contact clients’ accounts payable to secure payment schedules and ensure invoices are in ready status. The Manager will also provide guidance on collections escalation protocols, WinTeam training regarding AR invoice and AR Domo reporting, and work with outside collection agents on assigned corporate collection clients.

Responsibilities

• Chair and facilitate biweekly Accounts Receivable conference calls with regional operational teams.
• Follow-up with operational team members and facilitate resolution of outstanding issues.
• Provide weekly client status updates to senior management.
• Guide and implement collections escalation protocols.
• Interact directly with clients to resolve payment issues, if necessary.
• Coordinate with outside collection agents on corporate clients.
• Assist Treasury Cash Applications in posting payments, corrections, and researching unapplied payments and billing issues.
• Compile monthly bad debt reserve items for analysis on “At Risk” clients.

Qualifications

• Bachelor’s Degree in Business, Finance, or Accounting.
• At least five (5) years of related Accounts Receivable experience with managerial responsibilities.
• Ability to take initiative, prioritize multiple tasks, and meet deadlines.
• Proficiency in Microsoft Office and office management technology.
• Good judgment, discretion, and strong communication skills.

Preferred Qualifications

• Five (5) or more years of billing and collection experience.

Benefits

• Medical, dental, vision, life, AD&D, and disability insurance.
• 401(k) plan eligibility.
• Paid holidays, sick days, and personal days.
• Vacation accrual at 3.08 hours biweekly; unused vacation paid where legally required.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other protected characteristics. For more info: www.aus.com

For accommodations or questions about the application process, contact our HR department or visit: www.aus.com/offices.

Requisition ID

2025-1389881

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Professional Services

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