Collections Manager

Commonwealth Care of Roanoke; Cave Spring (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Commonwealth Care of Roanoke is seeking a Collection Manager to supervise private collection billing across our centers. You will collaborate with senior AR leaders, review private accounts receivable against goals, and conduct monthly A/R calls with regional and center staff.

Ideal candidates have accounting knowledge, strong analytical skills, and experience in healthcare billing or collections. Proficiency in MS Office and Adobe is expected, with duties including training staff and ensuring

Qualifications

• High School diploma with emphasis on business courses.
• Demonstrated knowledge of accounting and accounting principles.
• Demonstrated analytical skills and experience with bank statements, bank reconciliations and patient account reconciliations.
• Prefer Healthcare billing experience.
• Demonstrated experience in collections.
• Proficiency in Teams, Microsoft Word, Excel, Power Point and Adobe.

Responsibilities

• Supervise the Private collection billing and follow up ensuring policies and procedures are followed.
• Consult with Director of Accounts Receivable and Regional Business Office Managers on Collections.
• Review/maintain private accounts receivable at or under the company goal along with the center Business Office Manager.
• Facilitate monthly A/R Calls with Director of Accounts Receivable, Regional BOM’s, Center B.O.M.’s, Administrators, and Regional Operations Directors.
• Responsible for refund adjustments executed in accordance with the Business Office P & P.
• Supervise Collection Department Home Office Daily Cash Posting function as well as Resident Trust fund disbursements.
• Oversee monthly private statements and quarterly private statements per policy and procedure.
• Coordinate training of new billing personnel during turnover and continuing education for current staff and backup to Private billing Specialists as needed.
• Plan and attend regular meetings with the Director of Accounts Receivable and other corporate billing staff.
• Responsible for overseeing and reviewing monthly RFMS (Resident Funds) scanning.
• Work with local Collection Agency relating to outside bad debt referrals.
• Responsible for month end reports as assigned by Director of Accounts Receivable.
• Promote and demonstrate a Service Excellence culture.
• Perform other duties as assigned.

Skills

Analytical skills

Experience in collections

Healthcare billing experience

Microsoft Teams

Microsoft Word

Excel

PowerPoint

Adobe

Education

High School diploma with emphasis on business courses

Tools

Microsoft Teams

Microsoft Word

Excel

PowerPoint

Adobe

Job description

COLLECTION MANAGER - Roanoke, VASUMMARY:The Collection Manager is responsible for the supervision of the private collection billing for all centers.ESSENTIAL FUNCTIONS:Supervise the Private collection billing and follow up making sure the policies and procedures are followed.Consult with Director of Accounts Receivable and Regional Business Office Managers on Collections.Review/maintain private accounts receivable at or under the company goal along with the center Business Office Manager.Facilitate monthly A/R Calls with Director of Accounts Receivable, Regional BOM’s, Center B.O.M.’s, Administrators, and Regional Operations Directors.Responsible for refund adjustments executed in accordance with the Business Office P & P.Supervise Collection Department Home Office Daily Cash Posting function as well as Resident Trust fund disbursements.Oversee monthly private statements and quarterly private statements per policy and procedure.Coordinate training of new billing personnel during turnover and continuing education for current staff and backup to Private billing Specialists as needed.Plan and attend regular meetings with the Director of Accounts Receivable and other corporate billing staff.Responsible for overseeing and reviewing monthly RFMS (Resident Funds) scanningWork with local Collection Agency relating to outside bad debt referrals.Responsible for month end reports as assigned by Director of Accounts ReceivablePromote and demonstrate a Service Excellence culture.Perform other duties as assigned.QUALIFICATIONS:High School diploma with emphasis on business courses.Demonstrated knowledge of accounting and accounting principles.Demonstrated analytical skills and experience with bank statements, bank reconciliations and patient account reconciliations.Prefer Healthcare billing experience.Demonstrated experience in collections.Proficiency in Teams, Microsoft Word, Excel, Power Point and Adobe.Apply today and become part of our CCR family!