Collections Fixed Site Manager

Global Roles; Indianapolis, Northern (IN, KY); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Global Roles in Indianapolis seeks a Collections Fixed Site Manager to oversee six fixed collection sites in the Indiana Region. You will drive regulatory compliance, achieve production targets, and promote a diverse portfolio of blood products including whole blood, Power Red cells, platelets, and plasma.

You will lead collection teams, manage budgets and staffing, mentor supervisors, and coordinate with donor recruitment and other departments while traveling 25–30% to additional sites.

Qualifications

• Bachelors degree in science preferred.
• Minimum 5 years of related experience or equivalent mix of education and experience.
• Biomedical experience preferred.
• Minimum 3 years of management/supervisory experience with leadership skills.
• Knowledge of regulatory compliance and project management preferred.
• Strong organizational and multi-priority handling abilities.
• Excellent communication and interpersonal skills; able to interact with all levels.
• Experience with union staff and union relations is a plus.

Responsibilities

• Provide strategic oversight for six fixed collection sites in Indiana Region.
• Ensure facilities meet regulatory requirements and production targets.
• Promote a diverse portfolio of blood products (whole blood, Power Red, platelets, plasma).
• Lead collection teams to achieve goals and quality metrics.
• Manage staffing, budgeting, and resource utilization across sites.
• Coordinate with cross-functional departments and donor recruitment.
• Develop staff, coach supervisors, and ensure policy compliance.
• Oversee training programs including regulatory and safety requirements.
• Ensure effective internal/external communication across levels.
• Travel 25–30% to additional sites as needed.

Skills

Biomedical Experience

Management Experience

Supervisory Abilities

Leadership Skills

Regulatory Compliance

Project Management

Customer Maintenance

Negotiation

Organizational Skills

Team Development

Public Relations

Interpersonal Skills

Verbal Communication

Written Communication

Training Delivery

Presentation Skills

Union Relations

Blood Banking Knowledge

Education

Bachelor7s degree in science

Tools

MS PowerPoint

MS Excel

Job description

The Collections Fixed Site Manager provides strategic oversight and leadership for six fixed collection sites in the Indiana Region. The role ensures regulatory compliance, achievement of production targets, and promotes a diverse portfolio of blood products while managing collection teams and union relations.

Responsibilities

• Provide strategic oversight and leadership for six fixed collection sites in the Indiana Region.
• Ensure each facility meets regulatory requirements and production targets.
• Promote a diverse portfolio of blood products including whole blood, Power Red cells, platelets, and plasma.
• Oversee collection teams to ensure achievement of collection goals, business initiatives, and quality metrics.
• Enforce organizational policies, drive production, and embrace cultural initiatives.
• Lead teams through transformation, fostering future leadership and collaboration.
• Develop and monitor assigned collections budget to ensure sufficient capacity and effective utilization of resources.
• Manage assigned mobile operations and coordinate with multiple department functional areas.
• Monitor, evaluate and correct donor flow and customer service problems in collaboration with Donor Recruitment.
• Manage, coach and mentor supervisors and staff in accordance with personnel policies and bargaining unit contracts.
• Ensure appropriate staffing is in place to efficiently and effectively run operations.
• Coordinate department training and communication protocols including regulatory requirements and new staff training.
• Ensure teams successfully perform collections that meet patient need and demand requirements.
• Operate ARC vehicles as required, including loading, setting up, maintaining, and tearing down supplies and equipment.
• Ensure effective internal and external communication between all department levels and functions.
• Participate in divisional and national projects.
• Travel approximately 25-30% to additional sites.

Requirements

• Bachelor’s degree in science is a plus.
• Minimum 5 years of related experience, or equivalent combination of education and related experience required.
• Biomedical experience is preferred.
• Minimum of 3 years of management/supervisorial experience, demonstrating strong leadership skills and the ability to guide and motivate teams effectively.
• Knowledge of regulatory compliance, group dynamics, customer maintenance, negotiation skills, and project management preferred.
• Excellent organizational skills, ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement appropriate solutions as required.
• Ability to work independently while developing a functioning team.
• Must have excellent public relations and interpersonal skills, and the ability to interact effectively with all levels of staff, hospital personnel, physicians, volunteers, and donors.
• Excellent verbal and written communication skills, including training and presentations.
• Proficient with Microsoft Office applications, including PowerPoint and Excel.
• A current, valid driver’s license and a good driving record is required.
• Experience working with union staff; able to effectively manage union relations.
• 5+ years of leadership experience within the Blood banking/blood product industry.

Skills

• Biomedical Experience
• Management Experience
• Supervisory Abilities
• Leadership Skills
• Regulatory Compliance
• Project Management
• Customer Maintenance Techniques
• Negotiation Skills
• Organizational Skills
• Team Development
• Public Relations
• Interpersonal Skills
• Verbal Communication
• Written Communication
• Training Delivery
• Presentation Skills
• MS PowerPoint
• MS Excel
• Union Relations Management
• Blood Banking Industry Knowledge

Languages

English