Collections Coordinator I

Xpresstechfreight; Richland (MS); On-site; USD 32,900 - 49,400; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Paid Time Off

Employee Stock Purchase Plan

Paid Parental Leave

Job summary

Total Transportation of Mississippi is seeking a Collections Coordinator I in Jackson, MS for Monday–Friday, 8:00am–5:00pm. Compensation range: $32,900–$49,400. The role focuses on past‑due collections and invoicing support within a dynamic office environment.

Ideal candidates bring 2 years of collections experience, proficiency in Excel and Word, and familiarity with Get Paid collections software. Join a team committed to accuracy, reliability, and strong customer communication.

Qualifications

• 2 years collection experience or equivalent.
• High school diploma or equivalent required.
• Proficiency with Excel and Word; experience with Get Paid collections software.

Responsibilities

• Correspond with customers owing past due amounts by telephone, fax, mail or email.
• Plan and execute actions to provide information for prompt resolution of past due accounts.
• Obtain and mail second requests and balance due invoices as requested by customer.
• Research past due amounts through sales, rates or billing and request corrections as needed.
• Assist with related special projects as required.
• Contact customers and Sales Representatives regarding invoicing requirements.
• Communicate receivable management practices to internal and external customers.

Skills

Excel

Word

Get Paid collections software

Organizational skills

Communication skills

Education

High school diploma

Tools

Get Paid collections software

Job description

Collections Coordinator I
JACKSON MS TOTAL TERMINAL
Monday-Friday 8:00am - 5:00pm
Compensation Range: $32,900 - $49,400

Who We Are

TOTAL Transportation is dedicated to the profitable delivery of each of our customer's shipments safely, on-time, and claim-free. Our commitment to consistently providing superior service is what makes TOTAL Transportation of Mississippi the best trucking company for all your U.S. transportation needs. We strive daily to provide the service our customers expect and deserve. Safety, security and service will prevail above all else. Each and every employee of Total Transportation of Mississippi is now and always will be dedicated to these principles.

Duties & Responsibilities

• Corresponds with customers owing past due amounts by telephone, fax, mail or email.
• Plan and execute actions that includes documentation to provide a customer with information needed in order to promptly clear past due accounts.
• Obtains and mails 2nd request and balance due invoices as requested by customer.
• To research as necessary any past due amounts through sales, rates or billing and request any needed corrections.
• Assist with related special projects as required.
• Contacts customers and Sales Representatives pertaining to invoicing requirements.
• Communicates receivable management practices to both internal and external customers

Qualifications

Education

• Any combination of education or experience equivalent to a high school diploma.

Experience

• 2 Years Collection experience or equivalent.
• TTMS or trucking experience beneficial.

Skills/Certifications

• Good understanding of personal computers, Microsoft Excel and Word, Get Paid collections software.
• Excellent organizational and communication skills

Supervisory Responsibility: none

Why Total?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Work Environment / Physical Requirements

Normal office settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Total is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.