COLLECTIONS CLERK, PT

Miamigov; Miami (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Collections Clerk to join their team in a part-time capacity. This role involves engaging with the public to collect fees and manage delinquent accounts, requiring strong clerical skills and a knack for customer service. The ideal candidate will have a high school diploma and experience in clerical or cashiering roles. This position offers the chance to contribute to the community while working in a dynamic environment. If you are detail-oriented and enjoy interacting with people, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent with 6 months of clerical or cashiering experience.
• Ability to operate common office equipment and handle cash transactions.

Responsibilities

• Handle fee and lien collections with public contact.
• Calculate charges and verify fee calculations at end of shift.

Skills

Clerical Skills

Cash Handling

Customer Service

Data Entry

Education

High School Diploma

Tools

Computer Terminal

Point of Sale System

10 Key Adding Machines

Cash Registers

Job description

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Nature of Work

This is a part-time position. Depending on the department to which an individual is assigned, the work may involve the collection of various fees and assessment liens.

Essential Functions

Work may entail frequent personal and/or telephone public contact in handling fee and/or lien collections and routine clerical duties. An employee may also calculate miscellaneous charges involved in litigating delinquent accounts and any adjustments to accounts based on new information provided by the customer, City code, or review of documents (such as Certificate of Occupancy, demolition permits, park permits, and private hauler contracts). Research property ownership by using information provided by the Miami-Dade County Courthouse or Water Department; type correspondence to be sent from the delinquent section (such correspondence may include legal documents to be recorded in official records of the County); verify fee calculations and validate cash collection at end of shift with supporting documentation; and perform other related work, as required. Ability to operate a computer terminal and/or point of sale system, 10 Key adding machines, cash registers, and/or other common office equipment is required.

Minimum Requirements

High school diploma or its equivalent with six (6) months general clerical or cashiering experience.

OR

Equivalent combination of education and experience beyond a high school diploma or its equivalent and six (6) months of the required experience.

• Depending on the area of assignment a valid driver's license may be required. If so, a Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application, however prior to appointment a State of Florida Driver's License (Class E or higher) must be presented to the Department of Human Resources and must be maintained valid throughout employment.

SPECIAL NOTE

Employees in this classification will be required to work various shifts, to include nights, holidays and weekends. Candidates will be subject to a Level II background screening.

Documentation Requirements

PLEASE READ CAREFULLY.

Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.

ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.

THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:

• Proof of education: High school diploma or its equivalent. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major. Audit/Academic reports are not accepted as substitutions for college transcripts.

To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: college transcripts or Associate's degree or higher.

Approved Credential Evaluation Agencies

• An accredited four-year college or university in the United States, OR
• A current member of the National Association of Credential Evaluation Services (NACES), OR
• A current member of the Association of International Credential Evaluators (AICE), OR
• A recognized Professional Organization

For additional list of approved credential evaluation agencies visit the Florida Department of Education.

Toxicology: Prospective employees may be required to submit to toxicology, medical and background screening.

It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.

Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.

It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.

Applicants must provide a valid email address in order to receive notification of eligibility.

An Equal Opportunity Employer

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Accounting/Auditing and Finance
• Industries
• Government Administration