Collections & Billing Specialist

A&B Business Solutions; Rapid City (SD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Bonus opportunities

Paid Holidays

401k retirement plan

Volunteer time off

Advancement opportunities

Catered lunches

Employee Assistance Program

Job summary

A&B Business Solutions in Rapid City, SD is seeking a detail-oriented Accounts Receivable Specialist to manage collections, billing, and contract support.

You will post daily receipts, send invoices, monitor aging, set up maintenance contracts, and collaborate with customers to resolve disputes while upholding the company's values and commitment to community involvement.

Qualifications

• High school diploma or GED.
• Proficiency with Microsoft Office, including Word and Excel.
• Strong attention to detail, organization, and professionalism.
• Excellent time management skills and the ability to meet deadlines.
• Self-motivated, energetic, and hardworking.
• Willingness to learn and adopt new technologies.
• Paid time off
• Bonus opportunities
• Paid Holidays
• 401k Retirement Program with partial matching
• Community Involvement and paid Volunteer Time Off (40 hours per year!)
• Team-oriented environment that encourages sharing and incorporating individual ideas
• Opportunities for advancement
• Several free catered lunches each year
• Employee Assistance Program

Responsibilities

• Post daily cash receipts and process credit card and ACH payments.
• Send invoices and payment reminders to encourage timely customer payments.
• Collect outstanding receivables for leasing and direct business accounts.
• Maintain regular contact with delinquent customers by phone, email, and letter.
• Negotiate payment arrangements and terms with delinquent customers.
• Work with customers to release account credit holds when appropriate.
• Set up ACH payment methods for new customers.
• Understand applicable trade agreements and legal collection processes.
• Process lockbox transactions.
• Perform other duties as assigned.
• Set up maintenance agreements in the contract billing system.
• Perform billing for hardware and water contracts.
• Help maintain, update, and monitor contracts.
• Identify billing errors and ensure contracts are billed and collected promptly.
• Collect meter readings through various methods and enter them into the contract system.
• Address customer questions and concerns effectively.
• Generate reports to monitor and update the contract system.
• Resolve inaccurate or incomplete paperwork appropriately.
• Review third-party invoices for approval.
• Assist with third-party contract setup and administration.

Skills

Accounts receivable

Collections

Billing

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Word

Excel

Job description

A&B Business Solutions has a track record of outstanding employee appreciation with an average employee tenure of over 9 years!

We pride ourselves on being manufacture certified while helping to develop strong communities and servicing businesses. We don’t take ourselves too seriously so we can enjoy the journey. Our code of honor is to always tell the truth, train harder than anyone, and to hold ourselves and each other accountable. We impact our community with paid volunteer hours and community involvement. We utilize the metaphor of an eagle, as an eagle is a fighter that protects its family and soars higher and higher to see the full vision.

One of our big focus points is our culture. We have sponsored events and activities throughout the community, catered, celebration lunches, bonus opportunities, departmental retreats, anniversary and birthday recognition. We offer flexibility and paid time off to allow our team a work/life balance. Training and continued development are part of the job at A&B. Come join our team with a great environment of being family owned.

Primary Goals and Responsibilities:

These responsibilities summarize the position’s primary duties but do not include every task that may be assigned. The requirements reflect the minimum knowledge, skills, and abilities needed. The incumbent must satisfactorily perform all essential job functions.

Accounts Receivable Collections:

• Thisposition is responsible for accounts receivablecollections and billing.Key daily responsibilities include.
• Post daily cash receipts and process credit card and ACH payments.
• Send invoices and payment reminders to encourage timely customer payments.
• Collect outstanding receivables for leasing and direct business accounts.
• Maintain regular contact with delinquent customers by phone, email, and letter, as appropriate.
• Negotiate payment arrangements and terms with delinquent customers.
• Work with customers to release account credit holds when appropriate.
• Contact past-due customers and document each account’s status, circumstances, and resolution.
• Set up ACH payment methods for new customers.
• Understand applicable trade agreements and legal collection processes.
• Process lockbox transactions.
• Perform other duties as assigned.

Billing or Contract Support:

• Set up maintenance agreements in the contract billing system.
• Perform billing for hardware and water contracts.
• Help maintain, update, and monitor contracts.
• Identify billing errors and ensure contracts are billed and collected promptly.
• Collect meter readings through various methods and enter them into the contract system.
• Address customer questions and concerns effectively.
• Generate reports to monitor and update the contract system.
• Resolve inaccurate or incomplete paperwork appropriately.
• Review third-party invoices for approval.
• Assist with third-party contract setup and administration.

Education and Qualifications:

• High school diploma or GED.
• Proficiency with Microsoft Office, including Word and Excel.
• Strong attention to detail, organization, and professionalism.
• Excellent time management skills and the ability to meet deadlines.
• Self-motivated, energetic, and hardworking.
• Willingness to learn and adopt new technologies.
• Paid time off
• Bonus opportunities
• Paid Holidays
• 401k Retirement Program with partial matching
• Community Involvement and paid Volunteer Time Off (40 hours per year!)
• Team-oriented environment that encourages sharing and incorporating individual ideas
• Opportunities for advancement
• Several free catered lunches each year
• Employee Assistance Program

A&B Business is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.