Collections Analyst

Intuvia Technologies; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

A leading technology firm is seeking a Collections and Deductions Analyst to manage customer accounts remotely. The role involves reconciling disputes, payment resolutions, and ensuring financial compliance. Ideal candidates have at least 5 years of experience in accounts receivable, strong analytical skills, and advanced proficiency in Excel. This is a contract position requiring a self-starter with the ability to work with cross-functional teams.

Qualifications

• 5 years of A/R software experience in large corporations.
• 5 years minimum of A/R dispute resolution experience in a large organization.
• 5 years following GAAP and SOX requirements.

Responsibilities

• Monitor and track daily analysis of customer disputed invoices.
• Perform analysis of customer accounts to reduce credit exposure.
• Contact customers to secure payment on overdue balances.

Skills

A/R dispute resolution

Advanced Excel skills

Cross-functional collaboration

Education

Associate Degree in Accounting or Finance

Bachelor's Degree

Tools

SAP

Oracle

Job description

This range is provided by Intuvia Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$24.00/hr - $28.00/hr

Direct message the job poster from Intuvia Technologies

Job Details

Job Title: Collections and Deductions Analyst

Location: Remote EST

Work Arrangement: Fully remote role if outside of Orlando; hybrid if local with requirement of 1 day in office (Wednesday)

Employment type: Temp to perm

These 2 roles manage very large portfolios + $200MM, so experience with large portfolios is key.

Job Description

This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's accounts receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, customer and third-party websites, and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter approach with minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information.

Primary duties and responsibilities

• Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity.
• Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy.
• Track and evaluate past due A/R accounts to reduce the risk of credit exposure.
• Evaluate credit worthiness of accounts and determine proper account holds or releases.
• Research cash application matters on customer accounts.
• Evaluate aged items for bad debt write-off and refund analysis.
• Perform offsetting adjustments to ensure customer account balances are properly stated.
• Contact customers to secure payment on overdue balances and resolve issues on open items.
• Provide guidance and support to Sales and Operations Managers, Logistics, common carrier disputes, and other departments about order releases for aged accounts receivable.
• Maintain cross-functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments; identify and escalate as necessary.
• Provide monthly and ad-hoc reports and updates to key stakeholders.

Systems

• Maintain and manage all data related to customer discounts, allowances and other deductions in SAP.
• Track work on deductions issues until resolved.
• Research cash applications done on customers from bank statements.

Compliance

• Follow SOP business rules; generate a credit memo where applicable to resolve customer financial disputes.
• Ensure GAAP, SOX and Watts policies and procedures are adhered to; maintain controls of the AR system.
• Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals.
• Support audits of deductions, payments and write-offs.
• Identify and assist in preparation of accounts for placement with collections agencies or third-party activity.
• Financial recovery of invalid disputed customer accounts receivable balances.
• Negotiate and structure payment plans; ensure customer accounts are accurately stated in adherence to US GAAP.
• Recommend write-offs for uncollectible open invoices and disputed balances.

Experience and educational requirements

• Requires broad training in fields such as business administration or accounting, generally obtained through completion of a four-year Bachelor’s degree program.

Minimum skills, knowledge and ability requirements

• Associate Degree in Accounting or Finance; Bachelor’s Degree preferred.
• 5 years of A/R software experience in large corporations (e.g., SAP, Oracle).
• 5 years minimum of A/R dispute resolution experience in a large organization, working with vendor portals.
• 5 years minimum of cash application research and analysis.
• Advanced Excel skills: writing advanced formulas, Pivot Tables, VLOOKUPs, etc.
• 5 years of experience working with cross-functional groups to achieve business results.
• 5 years following GAAP and SOX requirements in a publicly traded company.
• Ability to work in a global team environment.

Seniority level

• Not Applicable

Employment type

• Contract

Job function

• Health Care Provider

Industries

• Pharmaceutical Manufacturing and Hospitals and Health Care

EEO statements and related notices are not included in this refined description. This job description has been trimmed to remove non-essential postings and boilerplate while preserving the core responsibilities and qualifications.