Collections Analyst

Deckers Brands; Massachusetts; Remote; USD 100,000 - 125,000; Full time

Job summary

A leading footwear company in Massachusetts is seeking a Credit and Collections Specialist to manage overdue payments and customer accounts. The ideal candidate will have a high school diploma, 1-3 years of relevant experience, and proficiency in Microsoft Office. This position offers competitive pay, opportunities for development, and flexible remote work options.

Benefits

Competitive compensation programs

Comprehensive health and wellness programs

Generous discounts for employees

Qualifications

• 1 to 3 years of experience in credit or customer service.
• Understanding of accounting principles in Accounts Receivable.
• Willingness to work overtime as needed.

Responsibilities

• Monitor and collect overdue payments.
• Review and release credit hold orders.
• Collaborate with sales to resolve payment issues.

Skills

Communication skills

Analytical thinking

Attention to detail

Education

High School Diploma

BS/BA degree

Tools

Microsoft Office (Excel, Word)

Oracle or similar ERP system

Job description

Why consider this job opportunity

• Salary up to $33/hour
• Competitive compensation programs and bonuses to reward success
• Opportunities for personal and professional development
• Flexible remote work option available
• Comprehensive health and wellness programs to support a healthy lifestyle
• Generous discounts and community-based programs for employees

What to Expect (Job Responsibilities)

• Monitor and collect overdue payments from assigned customer accounts
• Review and release credit hold orders based on customer payment status
• Keep customer accounts up to date, focusing on items over 90 days old
• Investigate and analyze customer deductions to ensure proper documentation
• Collaborate with sales and customer service to resolve payment issues

What is Required (Qualifications)

• High School Diploma required; BS/BA degree preferred
• 1 to 3 years of professional experience in the credit or customer service field, preferably in a wholesale environment
• Proficiency in Microsoft Office products (Excel, Word)
• Understanding of accounting principles, particularly in Accounts Receivable
• Must be willing to work periodic overtime as needed by business conditions

How to Stand Out (Preferred Qualifications)

• Oracle or similar ERP system experience preferred

#Footwear #Collections #RemoteWork #CareerDevelopment #CustomerService

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