Collections Analyst

Deckers Brands; Indiana (PA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading footwear and apparel company is seeking a Credit Analyst to manage customer accounts and collections. Responsibilities include monitoring overdue payments, reviewing credit holds, and analyzing customer deductions. Candidates should have a high school diploma and 1-3 years of relevant experience. Proficiency in Microsoft Office is essential. This role offers a salary up to $33/hour and opportunities for growth.

Benefits

Competitive pay and bonuses

Health and wellness programs

Flexible remote work opportunities

Qualifications

• 1 to 3 years of experience in credit or customer service.
• Understanding of accounting principles in Accounts Receivable.
• Willingness to work overtime as needed.

Responsibilities

• Monitor and collect overdue payments from customers.
• Review and release credit hold orders.
• Investigate and analyze customer deductions.

Skills

Customer service

Attention to detail

Time management

Education

High School Diploma required; BS/BA degree preferred

Tools

Microsoft Office

Oracle or similar ERP system

Job description

Overview

Employer Industry: Footwear and Apparel

Why consider this job opportunity:

• Salary up to $33/hour
• Competitive pay and bonuses to reward success and foster career development
• Opportunities for personal and professional growth and development
• Comprehensive health and wellness programs to support a healthy lifestyle
• Flexibility to work remotely from approved states
• Generous discounts and community-based programs as part of employee perks

What to Expect (Job Responsibilities)

• Monitor and collect overdue payments from assigned customer accounts
• Review and release credit hold orders based on customer payment status
• Keep customer accounts updated, focusing on items over 90 days old
• Investigate and analyze customer deductions to determine validity
• Maintain detailed notes on all collection activities and communications

What is Required (Qualifications)

• High School Diploma required; BS/BA degree preferred
• 1 to 3 years of professional experience in the credit or customer service field, preferably in a wholesale environment
• Proficiency in Microsoft Office products (Excel, Word)
• Understanding of accounting principles, particularly in Accounts Receivable
• Must be willing to work periodic overtime as needed by business conditions

How to Stand Out (Preferred Qualifications)

• Oracle or similar ERP system experience preferred
• Excellent interpersonal and communication skills for working with diverse internal and external partners
• Proven ability to multitask and manage competing priorities in a fast-paced environment
• Customer-focused experience in handling inquiries and building strong relationships
• Organized, detail-oriented, and self-motivated with solid time management skills

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.