Collections Analyst

Deckers Brands; California (MO); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading apparel and footwear company in Missouri is seeking a Credit Analyst to manage customer accounts and oversee overdue payments. Ideal candidates will have a High School Diploma, accounting knowledge, and 1-3 years of relevant experience. The role allows for remote work flexibility and offers competitive compensation of up to $33/hour along with robust employee benefits.

Benefits

Competitive salary

Career development opportunities

Comprehensive health and wellness programs

Generous employee discounts

Qualifications

• 1 to 3 years of professional experience in credit or customer service.
• Strong understanding of accounting principles in Accounts Receivable.
• Must be willing to work periodic overtime.

Responsibilities

• Monitor and collect overdue payments from assigned customer accounts.
• Review and release credit hold orders based on customer payment status.
• Investigate and analyze customer deductions to determine validity.

Skills

Communication skills

Customer service

Accounting principles

Microsoft Office

Multitasking

Education

High School Diploma

BS/BA degree (preferred)

Tools

Oracle or similar ERP systems

Job description

Employer Industry: Apparel and Footwear

Why consider this job opportunity

• Competitive salary up to $33/hour
• Opportunities for career development and personal growth within the organization
• Remote work flexibility available for residents in approved states
• Comprehensive health and wellness programs to support a healthy lifestyle
• Generous employee discounts and community-based perks
• Supportive and inclusive workplace culture that values diversity

Responsibilities

• Monitor and collect overdue payments from assigned customer accounts
• Review and release credit hold orders based on customer payment status
• Keep customer accounts up to date, focusing on items over 90 days old
• Investigate and analyze customer deductions to determine validity
• Maintain detailed notes on all collection activities and communicate effectively with customers

Qualifications

• High School Diploma required; BS/BA degree preferred
• 1 to 3 years of professional experience in the credit or customer service field, preferably in a wholesale environment
• Strong understanding of accounting principles, particularly in Accounts Receivable
• Proficiency in Microsoft Office products (Excel, Word)
• Must be willing to work periodic overtime as needed by business conditions

Preferred Qualifications

• Experience with Oracle or similar ERP systems
• Proven ability to multitask and manage competing priorities in a fast-paced environment
• Excellent interpersonal and communication skills for working with diverse partners
• Strong cross-functional collaboration experience with all levels of management
• Customer-focused approach with experience building strong relationships

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