Collections Agent - Insurance

Brown & Joseph AR Management | an ARMStrong IS Company; Itasca (IL); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading firm in debt recovery as a Remote Mid-Balance Collector! This role involves making calls to negotiate payments, ensuring accuracy, and collaborating with client support. With a focus on communication and negotiation skills, you'll help clients manage their debts effectively. The company offers a supportive environment with a comprehensive benefits package, including health coverage and generous paid time off. If you're detail-oriented and ready to make an impact in the financial solutions industry, this opportunity is for you!

Benefits

Health coverage

Dental coverage

Vision coverage

Life insurance

Disability coverage

401(k) with company matching

18 days paid time off

Paid holidays

Qualifications

• Must have prior collections experience and strong negotiation skills.
• Attention to detail and ability to multi-task are essential.

Responsibilities

• Make a minimum of 80 outbound/inbound calls to negotiate payments.
• Work with Client Support to resolve disputes and meet quotas.

Skills

Collections experience

Attention to detail

Multi-tasking

Technology aptitude

Negotiation skills

Communication skills

Time management

Interpersonal skills

Job description

ARMStrong Receivable Management is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

Altus Receivables Management is seeking a Remote Mid-Balance Collector as we continue to grow our team!

Job Responsibilities:

• Minimum of 80 outbound/inbound calls
• Negotiate payment in full or secure a payment arrangement
• Create a sense of urgency on non-paying debtors
• Work closely with Client Support Representative to resolve disputes
• Meet/exceed monthly phone, activity & fee quotas

Job Requirements:

• Prior Collections experience is a MUST
• Attention to detail and accuracy
• Ability to multi-task
• Aptitude for technology
• Skilled in Negotiations
• Articulate communication skills both verbally and in writing
• Time management and interpersonal skills

Compensation and Benefits:

• $17-19 per hour PLUS commission and bonuses
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

Armstrong Receivable Management is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Internet Publishing