Collection Specialist

D2 Management LLC; Greenville (SC); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Opportunities for overtime

Job summary

A third-party collection agency is seeking enthusiastic telephone professionals to join their Collections team in Greenville, SC. The role involves negotiating with consumers, handling overdue accounts, and working in a fast-paced environment. Competitive hourly pay starts at $18.00 to $20.00, with commissions available. Employees can achieve an average annual income of $55,000, and top performers can earn up to $85,000. This position offers training, career advancement, and the chance to work from home after meeting certain goals.

Qualifications

• Over 1 year of collections experience required.
• Fluent in English with outstanding negotiation skills.
• Ability to manage tasks with minimal supervision.

Responsibilities

• Locate and contact consumers to collect on overdue accounts.
• Develop payment solutions that satisfy both clients and company.
• Represent the company positively and professionally.

Skills

Collections experience

English fluency

Negotiation skills

Telephone communication skills

Attention to detail

Job description

Benefits

• Bonus based on performance
• Paid time off
• Training & development
• Starting at $18.00 to $20.00 an hour plus, commission. Average pay is $55,000 a year.
• GREAT COMMISION!!

D2 Management is a 3rd party Collection Agency located in Greenville, SC. We provide a service for our clients that consists of locating, contacting, and negotiating with consumers with the goal of establishing arrangements to satisfy unpaid debts.

Position Overview

Do you enjoy negotiating, solving problems? We need enthusiastic and success-driven telephone professionals to join our Collections team. Employees will work in our fast-paced call center environment, locating and contacting consumers across the country to collect payment on past‑due accounts. We offer competitive hourly pay starting $18.00 to $20.00 an hour! You also can earn commission on top of that. Our average employee makes $55,000 a year and top producers make around $85,000. We are looking for assertive and well‑spoken negotiators who are dependable and results oriented. Upon completion of our training program, employees will transition to our professional collections team, working in‑office. They may also have opportunities to work from home after certain goals are hit.

Duties & Responsibilities

• Demonstrate positivity, courtesy, and helpfulness when dealing with every consumer.
• Use automated calling strategies to locate delinquent consumers, contact them, identify their issues, and set up customized payment strategies that cure their delinquencies.
• Develop workable payment solutions that satisfy both our clients and our company.
• Arrive at work on‑time for all shifts and have reliable transportation to work.
• Achieve company performance goals.
• Take part in continuous training in company policies/procedures and industry regulations.
• Consistently represent D2 Management in a positive and professional manner.

Skills & Abilities

• Over 1 year of collections experience.
• English fluency.
• Outstanding negotiation and telephone communication skills.
• The ability to maintain professional conduct with people of any mood or personality type.
• Excellent reasoning and research skills; the ability to see the “big picture” and manage the details.
• A solid work ethic, high integrity, a positive attitude, and strong attention to detail.
• The ability to follow instructions but work with minimal direct supervision.
• Excellent keyboard skills.

Work Hours

Monday‑Friday:

• 8:30 a.m. to 5 p.m.
• Overtime may be available on occasion.

Advancement Opportunities

• Weekly contest for $$$
• Ability to earn PTO (paid time off) consistently
• Paid holidays.

Physical Demands / Work Environment / Disclaimer

Must be able to remain in a stationary position for long periods of time. Must be able to effectively access/operate and interpret information on computer screens, documents, and reports. Must be able to effectively communicate with all consumers. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.