Collateral Specialist - Warehouse Lending

Merchants-Bank-of-Indiana-; Mount Laurel Township (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with ESOP

Paid time off

Tuition assistance

Job summary

Merchants Bank in Mt. Laurel, NJ is seeking a Collateral Specialist for the Warehouse Lending team. This on-site role manages physical collateral, vault integrity, and client relationships nationwide.

Key duties include handling documents, logs, endorsements, and reconciliations while ensuring compliance with federal/state regulations and company policies.

Qualifications

• High school diploma or GED required.
• Experience in mortgage, banking, document custody, collateral management, loan operations or related financial services preferred.
• Exceptional attention to detail in fast-paced environments.
• Strong organizational skills for managing large volumes of physical and electronic documents.
• Ability to alphabetize, organize, file, and locate loan files with high accuracy.

Responsibilities

• Receive and log FEDEX and UPS incoming packages.
• Quality control collateral and mark accurately.
• Respond to and assist clients with questions or concerns.
• Learn our Warehouse Lending System.
• Prepare and endorse allonges.
• Package notes and arrange for pickup.
• Reconcile the Vault weekly with Warehouse Lending System.
• Comply with all regulatory rules and company policies.
• Assist with other duties as assigned by the Warehouse Collateral Manager.

Skills

Attention to detail

Organization

Client service

Document handling

Microsoft Office (Outlook, Word, Excel

Education

High school diploma or GED

Tools

Warehouse Lending System

Job description

Description

Looking for a role where your attention to detail directly impacts a nationally recognized lending operation? Merchants Bank is seeking a Collateral Specialist to join our Warehouse Lending team in Mt. Laurel, NJ. Our Warehouse Lending Division partners with mortgage bankers across the United States, providing the financing solutions that help keep the mortgage market moving. In this highly visible role, you'll manage the physical collateral that supports mortgage originations, maintain the integrity of our collateral vault, and build relationships with clients nationwide. Due to the hands-on nature of receiving, storing, reconciling, and shipping original loan documents, this position is fully onsite and not eligible for remote or hybrid work arrangements.

As a Collateral Specialist, Warehouse Lending, you will be able to do the following confidently and independently...

• Receive and log FEDEX and UPS incoming packages
• Quality Control collateral and mark accurately
• Respond to and assist clients with any questions or concerns timely
• Learn our Warehouse Lending System
• Prepare and endorse allonges
• Package Notes and place appropriately for pickup
• Reconcile the Vault weekly, to ensure information in Warehouse Lending System matches physical notes on site.
• Comply with all federal, state and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures.
• Assist with other duties as assigned by the Warehouse Collateral Manager.

Requirements

Success in this role requires...

• High school diploma or GED required.
• Prior mortgage, banking, document custody, collateral management, loan operations, or related financial services experience preferred.
• Exceptional attention to detail with a proven ability to perform highly accurate work in a fast-paced environment.
• Strong organizational skills and the ability to efficiently manage, track, and retrieve large volumes of physical and electronic documents.
• Ability to quickly and accurately alphabetize, organize, file, and locate loan files and collateral documents while maintaining strict quality standards.
• Demonstrated ability to identify discrepancies, research issues, and resolve exceptions with minimal oversight.
• Strong critical thinking and problem-solving skills.
• Effective written and verbal communication skills with a commitment to delivering exceptional client service.
• Basic proficiency in Microsoft Outlook, Word, and Excel.
• Ability to prioritize multiple tasks, meet deadlines, and adapt to changing business needs while maintaining accuracy.
• Dependable team player with a strong sense of accountability and ownership.

Pay Range

The total compensation pay range for new hires in Mt. Laurel, NJ is $21.00 - $23.00 per hour. This range includes a base pay, plus an annual discretionary bonus. The amount of any actual bonus may vary and is subject to individual and company performance. Please note that the pay range provided is a good faith estimate of total compensation for the position at the time of posting. Actual total compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities.

Our Benefits

At Merchants, we believe in investing in our people. Our comprehensive benefits package includes medical, dental and vision coverage, 401(k) and Employee Stock Ownership Plan (ESOP) participation, generous paid time off, wellness resources, and a standout Tuition Assistance Program that covers 100% of eligible tuition expenses, as well as required books and materials. Whether you're advancing your education, growing your career, or planning for the future, we're committed to supporting your success every step of the way.

About Merchants

Ranked among the top-performing U.S. public banks by S&P Global Market Intelligence, Merchants Bancorp is a diversified financial holding company headquartered in Carmel, Indiana. Through its banking, mortgage, investment, and lending platforms, the Company operates nationwide across multifamily housing and healthcare finance, mortgage warehouse lending, tax-advantaged investment programs, residential mortgage banking, agricultural lending, and traditional community banking. With approximately $21.2 billion in assets and $14.3 billion in deposits as of June 30, 2026, Merchants conducts its business through a family of specialized subsidiaries, including Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Investment Partners, LLC, and Merchants Mortgage, a division of Merchants Bank. Merchants offers the entrepreneurial spirit of a growth-oriented organization paired with the stability, sophistication, and national reach of a diversified financial institution.

Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016–2022). For more information read the entire article here.