Collateral Servicing Specialist

RoundPoint Mortgage Servicing LLC; Fort Mill (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

RoundPoint Mortgage Servicing LLC seeks a Collateral Servicing Specialist in Fort Mill, SC to research and review borrower requests related to lien releases, easements, and other property modifications. You will maintain relationships with document custodians to request collateral files for various reasons and collaborate with external partners to close CEMA and Co-Op transactions.

The role requires mortgage servicing experience, strong communication, and the ability to multitask in a fast-paced

Qualifications

• 2+ years of mortgage servicing experience.
• Knowledge of legal descriptions, surveys, and property related proposed agreements.
• Intermediate computer skills including Excel and Microsoft Office.
• Strong oral and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to work independently as well as cooperatively within a team.
• Experience with partial lien releases, easements, and other types of property modification requests, subordinations, CEMAs, and Co-Ops.
• Experience using MSP mortgage servicing platform.

Responsibilities

• Review incoming borrower requests for partial lien releases, easements, additions of land, eminent domain cases, boundary line adjustments, and subdivisions.
• Work directly with RoundPoint’s preferred firm to examine CEMA and Co-Op collateral documents to close CEMA and Co-Op transactions.
• Assist external clients with second-lien subordinations.
• Maintain a working relationship with document custodians to request and monitor the timely release of original collateral documentation for various reasons.
• Research the locations of collateral files for bulk transactions from other departments, such as service transfers or records management.
• Prepare assignments of mortgage and allonges.
• Educate and stay up to date on federal, state, agency and client guidelines, policies, and procedures.
• Identify enhancements to streamline processes and improve efficiencies.
• Identify potential issues or concerns and participate in a solution, including recommending and developing new policies and procedures.
• Assist with additional projects or tasks as needed.

Skills

Mortgage servicing experience

Communication skills

Problem-solving

Organization

Independent work

Tools

MSP mortgage servicing platform

Microsoft Excel

Job description

Job Description

Posted Friday, September 4, 2026 at 4:00 AM

The Collateral Servicing Specialist is responsible for researching and reviewing borrower requests related to partial lien releases, easements, other types of property modifications, subordinations, CEMAs, and Co-Ops. In addition, the Collateral Servicing Specialist is responsible for maintaining a working relationship with the document custodians to request collateral files needed for various reasons, including paid-in-full loans, CEMAs, Co-Ops, repurchases, and foreclosure.

Responsibilities:

• Review incoming borrower requests for partial lien releases, easements, additions of land, eminent domain cases, boundary line adjustments, and subdivisions.
• Work directly with RoundPoint’s preferred firm to examine CEMA and Co-Op collateral documents to close CEMA and Co-Op transactions.
• Assist external clients with second-lien subordinations.
• Maintain a working relationship with document custodians to request and monitor the timely release of original collateral documentation for various reasons.
• Research the locations of collateral files for bulk transactions from other departments, such as service transfers or records management.
• Prepare assignments of mortgage and allonges.
• Educate and stay up to date on federal, state, agency and client guidelines, policies, and procedures.
• Identify enhancements to streamline processes and improve efficiencies.
• Identify potential issues or concerns and participate in a solution, including recommending and developing new policies and procedures.
• Assist with additional projects or tasks as needed.

Qualifications:

Required:

• 2+ years of mortgage servicing experience
• Knowledge of legal descriptions, surveys, and property related proposed agreements
• Intermediate computer skills, including Microsoft Excel and additional Microsoft products
• Strong oral and written communication skills
• Problem-solving skills to identify issues and concerns, and participate in the solutions
• Able to multitask and stay organized in a fast-paced environment
• Ability to work independently as well as cooperatively within a team environment
• Experience with partial lien releases, easements, and other types of property modification requests, subordinations, CEMAs, and Co-Ops.
• Experience using MSP mortgage servicing platform

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their role.

• Ability to communicate effectively through speech and hearing, both in-person and over the phone.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
• Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
• Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.