Collaboration Solutions Engineer

Cisco Systems; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Cisco is seeking a highly motivated Collaboration Solutions Engineer to drive the technical pre-sales process and collaborate with account teams across Florida. With a focus on the Cisco Collaboration portfolio, you'll leverage your expertise to help customers achieve their business goals while fostering a culture of teamwork and innovation.

Qualifications

• 5+ years in pre-sales or Systems Engineering in customer-facing role.
• Deep expertise in Cisco's Webex Suite.
• Strong technical background in collaboration technologies.

Responsibilities

• Lead the technical pre-sales process for Cisco Collaboration solutions.
• Drive customer discovery and requirements gathering.
• Deliver technical presentations and demonstrations of collaboration tools.

Skills

Unified Communications

Collaboration technologies

Technical discovery

Solution design

Presentation skills

Collaboration

Tools

Cisco Webex Suite

Cisco VoIP technologies

Job description

The application window is expected to close on: June 27, 2025.
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Join a highly motivated, execution-driven team of Collaboration Solutions Engineers who are passionate about shaping the future of how people connect. You'll work closely with Collaboration Account Executives, Account Managers, Systems Engineers, and partners across Florida to drive adoption of Cisco's industry-leading Collaboration portfolio. We foster a culture of learning, innovation, and teamwork—and we have fun doing it.

Your Impact

As a Collaboration Solutions Engineer, you’ll help customers achieve their business goals by leading the technical pre-sales process for Cisco Collaboration solutions. You will:

• Drive customer discovery, requirements gathering, and architecture design for collaboration solutions.
• Deliver technical presentations, demonstrations, and proof-of-concepts showcasing the value of the Webex Suite and broader Cisco Collaboration portfolio.
• Provide strategic guidance and technical sales support to account teams and partners.
• Align closely with the Collaboration Business Unit and Global Sales teams to stay current on product innovations and customer outcomes.
• Collaborate across Cisco’s technical sales teams to architect and deliver integrated solutions that drive measurable impact.

Minimum Qualifications

• 5+ years of pre-sales or Systems Engineering experience in a customer-facing role.
• Strong technical foundation in Unified Communications, Conferencing, and Collaboration technologies.
• Deep expertise with Cisco’s Webex Suite and Collaboration portfolio (on-prem and cloud).
• Demonstrated success in technical discovery and solution design.
• Experience working in a cross-functional sales environment.

Preferred Qualifications

• Familiarity with Cisco VoIP technologies (CUCM, SIP, UCCX, TelePresence, Dial Plans, etc.).
• Experience with Webex Calling, Meetings, Messaging, and Devices.
• Knowledge of CCaaS, CPaaS, or UCaaS solutions.
• Cisco certifications (e.g., CCNA, CCNP, CCIE – Collaboration) a plus.
• Excellent communication, collaboration, and presentation skills.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.