Collaboration Engineer (Senior Systems Engineer II)

Walgreens; Chicago (IL); On-site; USD 103,000 - 164,000; Full time

Job summary

Walgreens is seeking a Collaboration Engineer to join our IT team. You will administer, optimize, and extend the Microsoft 365 collaboration stack, including Exchange Online, Teams, SharePoint Online, and Entra ID, with a strong development mindset.

The role emphasizes building automations, scripting workflows, and integrating M365 services programmatically using PowerShell, Graph API, Power Automate, and Power Apps to improve operations and end-user experiences.

Qualifications

• Bachelor's degree or equivalent experience in a technical role.
• Experience in technology infrastructure such as Infrastructure, Systems, Databases, or similar.
• Experience designing/configuring/administrating complex technical solutions to fix business problems/issues.
• Experience mentoring less experienced team members and leading cross-functional teams.

Responsibilities

• Administer and optimize the full Microsoft 365 collaboration stack including Exchange Online, Teams, SharePoint Online, and Entra ID.
• Design and build PowerShell-based automations to streamline administration tasks.
• Develop integrations using the Microsoft Graph API to extend M365 capabilities.
• Build and maintain Power Automate flows and Power Apps solutions for business processes.
• Plan and execute SharePoint Online migrations with governance standards.
• Support Entra ID integration with group management and access policies.
• Collaborate with stakeholders to design modern SharePoint sites with strong information architecture.
• Monitor the M365 roadmap and document configurations and runbooks.

Skills

PowerShell

Microsoft Graph API

Power Automate

Power Apps

SharePoint Online

Exchange Online

Teams

Education

Bachelor's degree in a technical field

High school diploma / GED with 5 years of technical experience

Tools

Git

CI/CD

Microsoft 365 Admin Center

Job description

Job Summary

We are seeking a skilled Collaboration Engineer to join our IT team. This role is responsible for administering, optimizing, and extending our Microsoft 365 collaboration environment — spanning Exchange Online, Teams, SharePoint Online, and related services. While strong platform administration chops across the M365 suite are essential, this role leans heavily toward a developer mindset: the ideal candidate is passionate about building automations, scripting operational workflows, and integrating M365 services programmatically. If you're the kind of person who reaches for PowerShell or the Microsoft Graph API before clicking through the admin portal, you'll fit right in.

Key Responsibilities

• Administer and optimize the full Microsoft 365 collaboration stack, including Exchange Online, Teams, SharePoint Online, and Entra ID — handling provisioning, configuration, governance, and ongoing maintenance.
• Design and build PowerShell-based automations to streamline administration tasks, enforce configuration standards, and support operational reporting across M365 workloads.
• Develop and maintain integrations using the Microsoft Graph API to extend M365 capabilities, support inter-service workflows, and enable programmatic access to platform data.
• Build and maintain Power Automate flows and Power Apps solutions that support business processes and reduce manual effort across the organization.
• Plan and execute SharePoint Online migrations, ensuring minimal disruption and adherence to governance standards.
• Support Entra ID (Azure AD) integration requirements related to collaboration workloads, including group management, access policies, and conditional access considerations.
• Partner with stakeholders to design modern SharePoint Online sites and pages with sound information architecture and a strong end-user experience.
• Monitor the M365 roadmap, evaluate new features and capabilities, and proactively recommend improvements to the collaboration environment.
• Document automation solutions, runbooks, and platform configurations to ensure operational continuity.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor's degree and at least 2 years of experience in a technical role OR High school Diploma / GED and at least 5 years of experience in a technical role.
• Experience in Technology infrastructure, such as Infrastructure, Systems, Databases, or similar
• Experience designing/configuring/administrating complex technical solutions to fix business problems/issues
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience mentoring less experienced team members.
• At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.
• Willing to travel up to/at least 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Experience in an enterprise Microsoft 365 environment (1,000+ users).
• Familiarity with CI/CD concepts or source control (e.g., Git) as applied to automation scripts and solution management.
• Microsoft certifications relevant to M365 administration or development (e.g., MS-100/MS-102, MS-700, PL-400).
• Ability to work independently and manage multiple priorities with strong attention to detail.
• Experience with SharePoint Framework (SPFx) or other front-end development in the M365 ecosystem is a bonus.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $102800 - $164400 / Salaried