Cognitive AI Engineer: NLU & Virtual Assistant

Tata Consultancy Services; Pennington (NJ); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Annual Incentive

Medical Coverage

Parental Leaves

Insurance Options

Commuter Benefits

Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services is seeking a Cognitive Linguist in the United States (NJ). You will build business process networks using a virtual assistant tech, focusing on user experience and integrating into other systems.

You will work with data scientists, product owners, UX researchers, and engineers to design the virtual assistant's brain and improve its ability to understand intents across domains.

Qualifications

• Bachelor of Computer Science degree required.

Responsibilities

• Understand the intent portfolio for NLU across domains and map to conversation design for web, mobile, and voice channels.
• Identify and build datasets to train and test ML models for intent classification and speech recognition.
• Develop tools and telemetry to measure/monitor accuracy and performance and update models throughout development lifecycle.
• Develop disambiguating and error handling strategies as the virtual assistant scales.
• Monitor conversations in the application to identify underperforming content and improve performance.
• Collaborate with data scientists, product owners, UX researchers, and engineers to build the “brain” of the virtual assistant.

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services is seeking a Cognitive Linguist in the United States (NJ). You will build business process networks using a virtual assistant tech, focusing on user experience and integrating into other systems.

You will work with data scientists, product owners, UX researchers, and engineers to design the virtual assistant's brain and improve its ability to understand intents across domains.